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Sexual harassment in the workplace is a violation of Title VII of the 1964 Civil Rights
Act
a. True
b. False
From a systems theory perspective:
Scenario - Britney Marr
The opportunity to gain a foothold in the snack cracker industry had just been found.
Britney Marr, an account executive manager for Baked Wheat Industries had developed
an interest in wheat crackers two months ago when one of her newly hired account
execs, Amy Bender, had convinced her about the high margins and promising future
associated with that market. Marr had always believed that if you do your homework in
hiring the best people then it only makes sense to listen to their recommendations and
implement their suggestions.
Marr had given her approval to Bender to explore opportunities to move into this
promising new market. This morning, Bender had reported that the Jackson Corporation
had severed its contract with Feel Good Crackers Incorporated. Apparently, the Feel
Good salesman had shared sensitive information about Jackson at a cocktail party.
Bender had already established a good relationship with Feel Good buyers and so
recognized this as an opportunity to expand her market into wheat crackers.
a. Marr should increase teamwork, leading to more entropy.
b. Marr should listen to and reward her people well to increase synergy.
c. the Jackson account was lost because Feel Good was too closed to its environment.
d. all of these.
e. none of these.
Distributive negotiation is a collaborative approach to negotiation that is based on a
win-win assumption, whereby the parties want to come up with a creative solution that
benefits both sides of the conflict.
a. True
b. False
A high-context interaction requires more time because a relationship has to be
developed, and trust and friendship must be established.
a. True
b. False
_____ matches with the postconventional level of personal moral development.
a. Team oriented
b. Autocratic
c. Guiding/encouraging
d. Coercive
e. Servant leadership
In a high performance culture, organizations put high emphasis on both culture and
solid business performance as drivers of organizational success.
a. True
b. False
The _____ is the product or functional boss, who is responsible for one side of the
matrix.
a. matrix boss
b. production supervisor
c. department boss
d. top leader
e. two-boss employee
_____ is not part of the structures and systems pillar of an ethical organization.
a. Corporate culture
b. Code of ethics
c. Ethics committee
d. Whistle-blowing mechanisms
e. Rewarding ethical behavior
The extent to which the leader is mindful of subordinates, respects their ideas and
feelings, and establishes mutual trust refers to initiating structure.
a. True
b. False
The systematic process of regulating organizational activities to make them consistent
with the expectations in plans, targets, and standards of performance refers to
organizational control.
a. True
b. False
Corporate-level strategy pertains to the organization as a whole.
a. True
b. False
After Sunshine Systems merged with RTD Enterprises, company executives noticed
that due to increased employee collaboration between the two units, costs were down
and revenues increased within both areas. This is an example of what business
phenomenon?
a. Strategy execution
b. Portfolio strategy
c. Core competency
d. Synergy
e. Delivering value
Human beings have fundamental rights and liberties that cannot be taken away by
another individual's decision. This ethical decision making approach is known as the:
a. utilitarian approach.
b. individualism approach.
c. moral-rights approach.
d. dualism approach.
e. none of these.
Melissa is a very good middle manager. However, she has long wanted to open her own
business. Which of Melissa's characteristics is not consistent with entrepreneurship?
a. Melissa has high self-confidence.
b. Melissa tends to put things off till later.
c. She is untroubled by uncertainty.
d. She has a high energy level.
e. She has high need to achieve.
