Federal guidelines and court decisions now permit that performance requirements of a
job may be based on invalid job-related criteria.
a. True
b. False
Critical success factors for a low-cost strategy include efficiency, productivity, and
minimizing waste.
a. True
b. False
Which of the following questions would be the least likely to be asked during a process
audit?
a. Are employees making more money than in the past?
b. Are employees actually working together, or is ‘team’ just a label?
c. Is training developing the knowledge/skills employees need?
d. Are employees rewarded for good performance and useful suggestions?
The Consolidated Omnibus Budget Reconciliation Act requires all employers to
provide health care coverage to employees and their spouses for 12 months following
termination, death, or divorce of an employee.
a. True
b. False
Career counseling involves speaking with employees about all of the following
EXCEPT:
a. their current job activities and performance.
b. their past career decisions.
c. their personal and career interests and goals.
d. their personal skills.
Because a job analysis includes information about the requirements of someone
performing
a job, it provides the criteria for evaluating the people who do the work.
a. True
b. False
Knowledge development goes hand-in-hand with information sharing in
high-performance work systems.
a. True
b. False
It is much easier to measure what individuals can do than what they will do.
a. True
b. False
Vesting is a guarantee of accrued benefits to participants at retirement age, provided
they are currently employed.
a. True
b. False
Core values are the essence of corporate cultures and an expression of their personality.
a. True
b. False
Some labor unions maintain _____ that provide a supply of job applicants.
a. applicant rosters
b. employee rolls
c. service centers
d. hiring halls
Which of the following training methods consists of having the trainee assume the
attitudes and behavior of others?
a. Job rotation
b. Case study
c. Simulation study
d. Role-playing
Team incentive bonuses may be paid out in all of the following ways EXCEPT by
distributing it:
a. equally among team members.
b. proportion to each member’s base pay.
c. proportion to each member’s relative contribution to the team.
d. on the basis of individual performance appraisal.