For a company to have good employee relations, it should most likely:
A) choose an above-the-market compensation strategy.
B) practice empowerment in conjunction with TQM.
C) treat all employees fairly and consistently.
D) maximize stockholder wealth.
The purpose of career development has changed over time and shifted its focus from
the:
A) organization to both the organization and the individual.
B) individual to the organization.
C) organization to the individual.
D) individual to the community.
The standard Social Security tax is applied to earnings up to $106,800. Over this
amount, employees are taxed at a rate of ________ on all additional earnings.
A) 1.45%
B) 3.2%
C) 5.65%
D) 7.4%
Which of the following is LEAST effective when a manager suspects that an employee
is involved in domestic violence?
A) Requesting that local law enforcement patrol the workplace
B) Providing closer parking for the abuse victim
C) Having a friend escort the abuse victim to the parking lot
D) Providing the employee time off for extreme cases
Jasmine needs a very fast way to convey the results of a recent client meeting to her
five key managers. Her best choice of medium would be:
A) e-mail.
B) voice mail.
C) a memo.
D) a bulletin board.
You are discussing changing your performance appraisal system with your executive
management team. The VP of Operations wants the ability to compare employees
working for different managers in different areas of the plant. The best appraisal system
for this would be a(n):
A) ranking system.
B) relative system.
C) absolute system.
D) behavior-based system.
All of the following are common side effects of poor attendance EXCEPT:
A) decreased productivity.
B) poor employee morale.
C) higher compensation.
D) ineffective team work.
The fact that most interactions within an organization occur between members of the
same sex and race demonstrates the diversity management challenge of:
A) group cohesiveness.
B) minority employee retention.
C) affirmative action resentment.
D) communication channel segmentation.
In building a job-based compensation plan, the job evaluation process is designed to
assess the:
A) relative contribution of different jobs to the organization.
B) relative value or contribution of individual employees to the organization.
C) external equity of the system.
D) specific tasks and duties required of the jobs in the plan.
The distributive justice model is based on the idea that:
A) employees prefer keeping salary issues private.
B) employers pay what employees deserve to receive.
C) employees make input/output comparisons to their co-workers.
D) employers will never pay above-market wages unless external equity occurs.
U.S. unions tend to be organized by:
A) their political involvement.
B) the industry they are organizing.
C) the type of job at an organization.
D) geographic region in the country.
Which of the following is NOT a mandatory bargaining topic?
A) Benefits for retired union members
B) Grievance procedures
C) Job descriptions
D) Parental leave
Which of the following would LEAST likely receive a probable cause drug test?
A) A delivery driver involved in a traffic accident
B) A college recruit applying for a programming job
C) A flight attendant showing impaired judgment
D) A hotel clerk who exhibits slurred speech patterns
A review of court decisions regarding performance appraisal legal issues shows that the
courts tend to:
A) be favorably influenced by the use of job analysis.
B) be positively influenced by the MBO method.
C) refer the issue back to the EEOC or OFCCP.
D) rule in favor of the employee.
Employee Assistance Programs (EAPs) are primarily designed to:
A) eliminate violence in the workplace by identifying and treating potentially violent
employees.
B) create drug-free working environments by providing confidential drug treatment for
employees.
C) prevent health problems by proactively encouraging and training employees to lead
healthier lives.
D) help employees whose job performance is suffering due to physical, mental, or
emotional problems.
Which of the following accounts for the largest portion of indirect compensation paid
by most employers?
A) Legally required benefits
B) Payments for time not worked
C) Retirement and savings plans
D) Life and disability insurance
Compare bureaucratic, flat, and boundaryless organizational designs. What business
strategies and job design methods are appropriate for each type of structure?
________ is an employment policy designed to reduce the company’s workforce by not
hiring any new employees into the company.
________ is the process of making information available to decision makers, wherever
they are located.
What is an expatriate? What guidelines are helpful to HR when developing
compensation packages for expatriates?
A law designed to protect union members and their participation in union affairs is the
________.
Explain the development of affirmative action plans.