According to Greenley, strategic management provides increased discipline, enhanced
communication, and more effective allocation of time and resources.
The process of performing an internal audit, compared to the external audit, provides
more opportunity for participants to understand how their jobs, departments and
divisions fit into the whole organization.
Firms should strive to engage in social activities that have no economic benefits, to
avoid their being viewed as public relations ploys.
There are seven basic functions of marketing: customer analysis, selling products and
services, product and service planning, pricing, distribution, marketing research, and
opportunity analysis.