The concept of business responsibility based on using laws to constrain business
behavior is referred to as the
A.neoclassical economic model.
B.socialist model.
C.legal model.
D.stakeholder model.
An attempt to assess the underlying moral justifications for corporate actions and the
consequent results of those actions are contained in
A.social audits.
B.ethical impact statements.
C.human rights statements.
D.environmental impact statements.
Reasons that companies have historically been reluctant to perform drug tests on
workers or job applicants include all of the following except
A.privacy rights.
B.reputational damage to those found to use drugs.
C.high cost.
D.inaccuracy of tests.
Being more systematic about the company’s relationship with the community often
results in developing a
A.community involvement initiative.
B.community action program.
C.community partnership plan.
D.community crisis center.
Which of the following is not one of the ways to integrate public affairs thinking into all
managers’ jobs?
A.make it interesting
B.make it truly relevant
C.make it easy for managers
D.develop a sense of ownership among managers
All of the following are symptoms of technological intoxication except
A.accepting violence as normal.
B.loving technology as a toy.
C.relying on technology to accelerate production.
D.living our lives distanced and distracted.
Which of the following is not one of the Ten Commandments of Computer Ethics?
A.Thou shalt not use a computer to harm other people.
B.Thou shalt not use a computer to steal.
C.Thou shalt not use a computer to bear false witness.
D.Thou shalt not use a computer to spy on fellow employees.
Due diligence means that a company
A.has done sufficient preparatory work to produce a safe product.
B.the company has successfully passed an OSHA safety audit.
C.has taken every possible precautionary step possible and followed all industry
standards.
D.has studied the problem extensively.
Selection of projects for a community action program grows out of
A.an application process.
B.matching community needs with company resources.
C.needs identified by board members.
D.grassroots lobbying efforts.
Business’s response to consumerism over time has been one of
A.benign neglect.
B.rapid response.
C.ineffective action, followed by improved responses.
D.extreme care.
Kant’s categorical imperative emphasizes all of the following concepts except
A.respect for persons.
B.virtues.
C.universalizability.
D.duty.
One main reason that business has turned its attention to employee health issues is
A.concern for their well-being.
B.rising costs.
C.reduced productivity.
D.the threat of contagious diseases.
Common consumer complaints include all of the following except
A.poor quality of products.
B.lack of consumer credit.
C.high prices.
D.misleading packaging or labeling.
The overall management process that strives to identify corporate purpose and to
position a firm relative to its market environment is
A.corporate public affairs
B.collaborative / problem-solving strategy
C.strategic management
D.social performance report
The Rawls Principle of Justice indicates that we need a fair method by which we may
choose the principles through which conflicts will be resolved. Which of the following
is not a principle of justice underlying his theory?
A.each person has equal rights to the most extrinsic basic liberties compatible with
similar liberties for all others.
B.social and economic inequalities are arrange so that they are both to be everyone’s
advantage and attached to positions and offices open to all.
C.each person is to be treated equally.
D.public policy should raise as high as possible the social and economic well-being of
society’s best-off individuals.
Which of the following is not an element of making ethical judgments?
A.observation of the decision or action
B.comparison of the decision or action to prevailing norms of acceptability
C.recognition that value judgments are made regarding the decision or action and the
prevailing norms of acceptability
D.awareness of the moral implications of a situation
The body of methodologies and techniques for achieving quality that focuses on the
number of defects is called
A.Seven Standards.
B.Six Smith.
C.Six Sigma.
D.Seven Severance.
The focus of descriptive ethics is on
A.determining what should be done in a given situation.
B.justifying a moral system of thinking and judging.
C.learning what is occurring in the realm of moral behaviors and practices.
D.learning how to justify one’s chosen actions.
Surveillance has become more simple and less expensive in the workplace is a result of
A.higher rates of employee theft.
B.higher rates of workplace violence.
C.concerns about sexual harassment.
D.technological developments.
Teleological theories focus on
A.duties.
B.rights.
C.consequences.
D.virtues.
Shareholders are
A.owners of the corporation.
B.creditors of the corporation.
C.anyone who is affected by the corporation.
D.also employees of the corporation.
Questions about business ethics can be asked at any of the following levels except
A.individual.
B.organizational.
C.economic.
D.global.
Which of the following is true about the average whistle-blower?
A.They are more highly paid than inactive observers.
B.They have lower job performance reviews than inactive observers.
C.They are less likely to hold supervisory or professional status than inactive observers.
D.They are more likely to be single than inactive observers.
The number of oil spills reported worldwide in a typical year is
A.very small.
B.about 100.
C.under 5,000.
D.around 14,000.
The most challenging situation for an MNC to face is
A.operating in socialist countries.
B.operating in more than ten countries at the same time.
C.operating is less-developed countries.
D.operating without a clearly defined strategic plan.
The fact that a company is responsible for the harm done to customers by its product
even if it can show that it did its best according to the state of the art in the industry at
that time is called
A.strict liability.
B.absolute liability.
C.historical liability.
D.market share liability.
One of the strengths of Six Sigma program’s has been its
A.laser-like focus on worker satisfaction.
B.increase in customer loyalty.
C.contribution to research in production quality.
D.clarity of process and the steps companies must take to adopt it.
Business generally follows the ethic of
A.deontology.
B.collectivism.
C.individualism.
D.socialism.
The pressure to compromise one’s personal ethical standards is felt most by
A.board members.
B.senior managers.
C.middle managers.
D.lower level managers.
Business claims that current product liability law suffers from all of the following
problems except
A.inefficiency.
B.bias.
C.raising the costs of litigation.
D.imposition of a hidden tax on consumers.