Targets of comparative advertising have no recourse if they think their competition has
gone too far.
Based on recent Supreme Court decisions, it is unclear that affirmative action will be
abolished in this decade.
Because it represents a single industry or line of business, a trade association is able to
present a unified message when lobbying Congress.
The company town, in which a major employer builds homes and commercial
buildings, and provides the goods and services needed by its employees, is an example
of paternalistic social responsibility.
There is a growing consensus that ethics should be a central component of strategic
management.
Background screening is an unprofitable business.
Companies use technology through the use of cookies and spam to invade consumer
privacy.
Not telling the whole truth in advertisements is a widely used practice called concealing
facts.
The Say on Pay movement evolved from concerns over low executive compensation.
Individual managers, through ethical leadership, can have a direct effect on business
ethics at the societal and global levels.
Most shareholder resolutions concern some aspect of executive compensation.
Some observers worry that in times of crisis, corporate philanthropy becomes a zero
sum game in that contributions that go to alleviate the crisis then do not go to causes
that need them.
The problem of product liability is largely confined to the United States.
The debate of product liability law will continue until tort reform is passed.
The Food and Drug Administration grew out of the work of one man.
It is usually easy to assess the true motives behind businesses’ giving.
Current approaches seem to marginalize business and trade associations.
Corporate public policy takes place primarily at the corporate level of strategy.
The ethical principle of justice is a deontological theory.
Issues development is a very well-defined process that allows managers to understand
clearly what stage of the life cycle a particular issue is in.
Issues selling is the process by which stakeholders convince managers to pay attention
to the stakeholders’ particular interests.
Business, by virtue of its place in society, has an inherent right to exist.
Today’s typical worker has had nine jobs by the age of 30.
Cultural differences between an MNC’s home country and its host country sometimes
make it difficult to distinguish between cultural issues and ethical issues.
The standard of absolute liability is less demanding than that of strict liability.
In making ethical judgments, it is usually easier to reach consensus on individual
practical cases than it is to agree on broad principles.
A basic premise of Total Quality Management (TQM) is that the product designer is the
final judge of quality.
The relationship between government and business has become adversarial, but is
improving.
A good way to avert whistle-blowing is for management to make a visible effort to
listen and be responsive to employees’ concerns.
Most of the ethical problems that arise in international markets are very different than
the moral issues encountered in their home countries.
Stereotypes of Asians tend to be higher than they should be.
Reports indicate the international development will see increased funding even in
recessions.
A global water crisis has developed as a result of drought, pollution, mismanagement
and politics.
Two major issues involved in exploring global markets are the strategic alternatives
used by MNCs and pursuit of developing Third World markets.
The ____ portrays the concurrent fulfillment of the firm’s economic, legal, ethical and
philanthropic responsibilities
A.Pyramid of Corporate Social Responsibility
B.Corporate Citizenship concepts
C.Social Response Cycle
D.None of these
One thing that is common to all techniques used for identification of issues is
A.news clipping services.
B.environmental scanning.
C.subscription to forecasting services.
D.a formal, organized effort to gather information on emerging social trends.
The top factor in managers’ unethical behaviors is consistently cited as
A.greed.
B.financial need.
C.peer pressure.
D.behaviors of superiors.
Social performance reports help companies
A.By disrupting their communications systems
B.Managing their finances
C.Isolating their performance
D.With their competitive positions
Reasons to be concerned about product liability include all of the following except
A.the sheer number of cases.
B.the number of trial attorneys being licensed.
C.the propensity of people to sue when they are unhappy.
D.the growing size of financial awards.
The industry under the greatest attack for its marketing and advertising practices is
A.pharmaceuticals.
B.liquor.
C.automobiles.
D.cigarettes.
The practice of directly contrasting a firm’s product with the product of a competitor is
called
A.comparative advertising.
B.puffery.
C.the taste test approach.
D.denigration.
The method by which shareholders elect boards of directors is known as
A.distributive voting.
B.cumulative voting.
C.the proxy process.
D.direct balloting.
Business ethics is
A.a special branch of ethics unto itself.
B.concerned with moral issues that occur only in business.
C.concerned with right and wrong behavior within a business context.
D.a subset of business practice.
Few applications of biotechnology will come in the fields of
A.health care.
B.sports medicine.
C.pharmaceuticals.
D.agriculture.
The minimum standard of ethical behavior can be thought of as
A.following the Golden Rule.
B.adhering to the law.
C.living according to religious principles.
D.avoiding punishment.
Corporate-level strategy decisions include all of the following except
A.mergers
B.acquisitions
C.divestitures
D.broad or narrow markets
Which of the following is not impacted by tort risk?
A.relocation of a new plant
B.selling products
C.expanding operations
D.introducing a new product
The Consumer Financial Protection Agency
A.is still under debate.
B.is intended to right rules for marketing products.
C.is motivated by innocent banks in the credit crisis.
D.has critics who believe in more government control.
Which of the following is not a strategic step toward successful stakeholder
management?
A.integrating stakeholder management into the firm’s governing philosophy
B.setting goals for stakeholder inclusion
C.creating a stakeholder-inclusive values statement
D.implementing a stakeholder performance measurement system
A qualification that might ordinarily be argued as being a basis for discrimination, but a
company can show is job related and necessary is called a
A.real and necessary distinction.
B.quasi-discriminatory factor.
C.bona fide occupational qualification.
D.discrimination waiver.
Groups that employ violent acts that involve real or threatened damage to people or
property in pursuit of environmental goals are called
A.radical ecologists.
B.scientific anarchists.
C.ecoterrorists.
D.bio-environmentalists.
Congruence between the organization’s activities and society’s expectations is called
A.alignment.
B.legitimacy.
C.social norms.
D.acceptability.
The impetus of social performance reports has come from
A.Societal and public interest groups expectations
B.Financial investment advisors
C.Marketing firms
D.Domestic companies
The principal instruments through which business uses its financial resources to
influence government are
A.umbrella organizations.
B.political action committees.
C.trade associations.
D.lobbyists.
Which of the following is not a valid argument against forming an industrial policy?
A.It reduces the market’s efficiency.
B.The success of existing industrial policies has been variable.
C.Existing attempts to form industrial policies have generally been irrational and
uncoordinated.
D.Industrial policies violate anti-trust legislation.
Public affairs management encompasses all of the following processes except
A.environmental analysis.
B.issues management.
C.crisis management.
D.political lobbying.
Which of the following is not a driver of the quest to improve product and service
quality?
A.the demands of a competitive marketplace
B.legislation and regulation
C.an increasingly sophisticated consumer base
D.the threat of product liability lawsuits
Once an issue becomes public and subject to debate and media exposure, it becomes
more difficult to
A.resolve.
B.hide.
C.identify.
D.define.
Which of the views of the firm recognizes the most stakeholders and is the most
complex?
A.production view
B.managerial view
C.ownership view
D.stakeholder view
Community involvement focuses on the contribution of
A.employee time and talent.
B.financial resources.
C.gifts in kind.
D.used equipment.
Which of the following is not a weakness of pluralism?
A.prevention of concentrations of power
B.pursuit of self-interest
C.overlapping goals, causing confusion about which groups best serve particular
interests
D.emphasis on conflict
The Consumer Product Safety Improvement Act of 2008 does not cover which of the
following?
A.ATVs
B.labeling of toys
C.cotton
D.lead
The biggest reason for performing drug tests is to
A.protect lives.
B.protect assets.
C.increase customer confidence.
D.increase company profits.
Which of the following is not listed as a general issue involving social or ethical
ramifications within the relationship between business and society?
A.downsizing pension programs
B.toxic waste disposal
C.insider trading
D.death penalties
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Compare and contrast the strategic, multifiduciary, and synthesis approaches of
stakeholder management.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Explain why having a prepared plan for dealing with crises is so important.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe the role of political activity to the success of business.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Is the advertising practice of product placement unethical?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Regulation imposes new costs on business, including direct, indirect, and induced costs.
Which type of additional cost is most important to consider in the regulation process?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
One of the functions that proponents want to privatize is education. Discuss the benefits
and detriments of privatizing education.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
One reason that government might regulate business is to control excessive
competition. Government also regulates business to control natural monopolies. Which
situation is worse–monopoly or excessive competition?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Which of the four categories of technology’s undesirable side effects is most
worrisome? Why?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What are the impacts of a global economic recession on employee loyalty?
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Distinguish between issues management and crisis management.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Bans on smoking are starting to spread from workplaces to retail businesses like
restaurants and bars. Legislation banning smoking has passed in Massachusetts and
California localities. Research the effects of these bans. Report your findings.
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
This chapter of the textbook has made a strong case for the use of stakeholder
management. Discuss reasons why firms may choose not to utilize this model.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
A key step in developing a community action program is knowing the company’s
community. What is involved in this step?
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Do you think PepsiCo’s progressive plan for the future will satisfy both goals of being
socially responsible and making money.
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
How can smartphones be used to achieve a more sustainable lifestyle?
