Globalization directly and indirectly influences the politics, environment, geopolitics,
and economics of virtually every country in the world.
Answer:
Life-cycle analysis involves collecting information on the lifelong environmental
impact of a product, all the way from extraction of raw material, to manufacturing, to
its distribution, use and ultimate disposal.
Answer:
The world’s income is distributed equally among nations.
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Sexual and racial harassment will happen, and there is little a business can do to
eliminate the problem.
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According to management scholar Karl Albrecht, scanning to acquire environmental
intelligence should focus on four strategic radar screens.
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The term community refers to a company’s area of local business influence.
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Global commerce has taken place for hundreds of years, dating back to the 15th century.
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Although many firms conduct business across national boundaries, most global
commerce is carried out by a small number of powerful firms.
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The number of working women that have told researchers they have been sexually
harassed on the job is between 40 and 70 percent.
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The consumer’s right to privacy assures that information disclosed in the course of a
commercial transaction is not shared with others unless authorized.
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Drug testing for cause is commonly used after an accident or some observable change
in behavior.
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Workforce diversity represents both a challenge and an opportunity for businesses.
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The major agency charged with enforcing equal opportunity laws and executive orders
in the United States is the Americans with Disabilities Council (ADC).
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By 2010, around 25 percent of businesses were owned or controlled by women,
according to the Center for Women’s Business Research.
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Under the new social contract, the bond between the employer and employee has
become stronger.
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The Clean Air Act of 1990 incorporated the concept of tradable allowances as a key part
of its approach to pollution reduction.
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Deceptive advertising is still legal in most countries.
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Environmental analysis is a method managers use to gather information about external
issues and trends.
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According to a recent study, nearly all companies test employees or job applicants for
drugs.
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Critics of globalization support the spread of American ideals and culture throughout
the rest of the world.
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The Environmental Protection Agency’s mission is to assure the safety and effectiveness
of a wide range of consumer products including pharmaceutical drugs and foods.
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Emissions of nearly all major pollutants have increased substantially since 1970.
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The Carbon Disclosure Project found that companies with a strategic focus on climate
change financially outperformed their survey peers.
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Companies that promote equal employment opportunity generally do better at attracting
and retaining workers from all backgrounds.
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Emerging public issues are both a risk and an opportunity.
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Environmental regulations, such as energy conservation, depress the economy.
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Sexual harassment is limited to overt acts of individual coworkers or supervisors.
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Biodiversity refers to the number and variety of species that have become extinct.
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The World Bank makes currency exchange easier for member countries so that they can
participate in global trade.
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Most management experts recommend that employers let employees know whenever
they are being electronically monitored.
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Affirmative action occurs when one group is unintentionally discriminated against in an
effort to help another group.
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When a business seeks to overturn a law after it has been passed or threatens to
challenge the legal legitimacy of the new regulation in the courts, this is called:
A. Accumulating.
B. Overturn lobbying.
C. Legal challenges.
D. Funneling.
Answer:
Businesses can take a number of measures to respond voluntarily to consumer demands.
Which of the following is an example of such a measure?
A. Product liability law reform.
B. Consumer call centers.
C. Consumer advocacy groups.
D. Alternative dispute resolution policies.
Answer:
There remain regional differences in the corporate citizenship challenges facing
businesses due to:
A. Globalization.
B. Differences in attitudes, beliefs and culture.
C. Differences in CEOs’ opinions on corporate citizenship.
D. Stakeholder demands.
Answer:
Average corporate giving in the Unites States:
A. Is disproportionately high for non-U.S. firms.
B. Is far below the 10 percent tax deduction now permitted.
C. Has decreased steadily in the past decade.
D. All of the above.
Answer:
Which of the following is not a distinct period in corporate involvement in education
reform from the 1980s to the present?
A. Direct involvement with the schools.
B. Public policy initiatives in education.
C. Collaboration for systemic reform.
D. Total quality management of the education system.
Answer:
An analysis of the stability or instability of a government is an example of scanning the:
A. Social environment.
B. Legal environment.
C. Geophysical environment.
D. Political environment.
Answer:
Global businesses that have extended their public relations strategies globally should:
A. Ensure that sufficient funding is allocated globally for a positive and effective public
affairs impact.
B. Never decentralize their global public relations programs to ensure the company has
“one voice.”
C. Assume that there is no anti-American sentiment in the countries where they have
operations.
D. Ignore local customs and emerging issues in the locations where they operate.
Answer:
Which of the following is an argument in favor of corporate social responsibility?
A. Lowers economic efficiency and profit.
B. Discourages government regulation.
C. Places responsibility on business rather than individuals.
D. Imposes unequal costs among competitors.
Answer:
What steps have companies been taking to support their Lesbian, gay, bisexual, and
transgender employees?
A. Adopted written antidiscrimination policies.
B. Provided management training on sexual diversity issues.
C. Provided health benefits to same-sex partners.
D. All of the above.
Answer:
Intellectual property refers to:
A. Protecting one’s ideas, concepts, and symbolic creations.
B. Special laws protecting copyrights, patents, and trademarks.
C. Prohibiting the downloading of commercial software or videogames.
D. All of the above.
Answer:
Cooperation between business and government often occurs when:
A. They encounter a common problem or enemy.
B. Business can afford it.
C. Business is required by law to cooperate.
D. Government has the support of the people.
Answer:
Government’s role is to create and enforce laws that:
A. Control businesses’ actions in society.
B. Protect businesses’ interest in society.
C. Protect society from business.
D. Balance the relationship between business and society.
Answer:
A business and its stakeholders coming together for face-to-face conversations about
issues of common concern is:
A. Stakeholder networks.
B. Stakeholder motivation.
C. Stakeholder systems.
D. Stakeholder dialogue.
Answer:
Lobbyists, under U.S. law, must disclose their:
A. Political affiliation and expenses.
B. Earnings.
C. Expenses.
D. Earnings and expenses.
Answer:
Overtime, the nature of business’s relationship with its stakeholders often:
A. Remains static.
B. Evolves through a series of stages.
C. Becomes more hostile.
D. None of the above.
Answer:
Global audit social standards concentrate on:
A. Internally focused economic benefits for the firm.
B. Externally focused social benefits for the environment.
C. Externally focused social benefits for key stakeholders.
D. All of the above
Answer:
In a study of CIOs from around the world, McKinsey & Company found that most
CIOs reported to their:
A. Chief executive officer.
B. Chief financial officer.
C. Chief operating officer.
D. Managing supervisor.
Answer:
When a company decides to publicize information collected in a social audit, this is
called:
A. Environmental auditing.
B. Corporate financial reporting.
C. Corporate social reporting.
D. Stakeholder management.
Answer:
Which of the following statements is not true about the interactive social system?
A. Business and society need, as well as influence, each other.
B. The boundary between business and society is clear and distinct.
C. Business is a part of society, and society penetrates far and often into the business.
D. Business and society are both separate and connected.
Answer:
All of the following are examples of the phases of Corporate Social Responsibility
except:
A. Corporate/Global Citizenship.
B. Corporate Charity Principle.
C. Corporate Social Stewardship.
D. Corporate/Business Ethics.
Answer:
As business becomes increasingly global:
A. It must turn to national laws for guidance.
B. Ethical issues become issues of free trade.
C. A global code of conduct will emerge for businesses.
D. Cross-cultural contradictions will increase.
Answer:
The idea that companies have a continuing responsibility for the environmental impact
of their products or services, even after they are sold is called:
A. Life-cycle analysis.
B. Product life responsibility.
C. Extended producer responsibility.
D. Extended producer commitment,
Answer:
The application of engineering to create materials on a molecular or atomic scale is:
A. Micro-biology.
B. Nanotechnology.
C. Micro-engineering.
D. Nano-atomic science.
Answer:
Reason(s) for adopting an enlightened self-interest approach is (are):
A. Reasonable short-run costs are incurred, but socially responsible activities are
promoted.
B. The public’s attitude toward the company is positive in the long run.
C. The stockholders’ pressures for short-run profits are satisfied.
D. All of the above.
Answer:
“Glass walls” refers to:
A. Fewer opportunities for upward advancement.
B. Fewer opportunities to move sideways into jobs that lead to the top.
C. Reliance on word of mouth by recruiters for top positions – “the old boys’ network”
from which women are excluded.
D. A company’s lack of commitment to diversity.
Answer:
Which statement is not correct about the business-society interdependence?
A. Business is a part of society.
B. Business is is separated from the rest of society by clear boundaries.
C. Business activities impact other activities in society.
D. Actions by governments rarely significantly affect business.
Answer:
A company who complies with the laws and regulations set by the government is:
A. Meeting the minimum level of social responsibility expected by the public.
B. Meeting the maximum level of social responsibility expected by the public.
C. Not meeting government expectation.
D. Following a practice of enlightened self-interest.
Answer:
According to the scholar Simon Zadek six benefits of social audits include all of the
following except.
A. Helping businesses know what is happening within their firm.
B. Understanding what stakeholders think about and want from the business.
C. Strengthen the loyalty and commitment of stakeholders.
D. Outperforming competitors financially in a businesses’ industry.
Answer:
Businesses are expected to be ethical in their relationships with:
A. Stockholders.
B. Customers.
C. Competitors.
D. All of the above.
Answer:
The theory of comparative advantage states that:
A. Productivity rises more quickly when countries produce goods and services for
which they have a natural talent.
B. Productivity decreases when countries produce goods and services based on their
natural resources.
C. All countries start out on an equal playing field.
D. Countries that operate under a policy of isolationism have a comparative advantage.
Answer:
In the United States and Latin America, ethics policies were found to be primarily:
A. Informational providing guidance for recommended ethical activity with the
company.
B. Instrumental providing rules and procedures for employees to follow to adhere
policy and law.
C. Social providing a framework for ethical interaction between employees and
customers.
D. General providing basic definitions of ethical decision-making.
Answer:
Scenario-based press releases, key discussion points, and procedures to activate the
organization’s website are all part of which step in an effective crisis management plan?
A. Get ready before the crisis hits.
B. Communicate quickly, but accurately.
C. Use the Internet.
D. Do the right thing.
Answer:
In your opinion, do U.S. product liability laws need to be changed? If so, how? If not,
why not? Investigate proposed changes in product liability laws over the last several
years and evaluate them.
Answer:
Because of the movement towards quality management, companies are now focusing
on the customer. How does this occur? How could a specific industry be even more
socially responsible to its customers? Explain.
Answer:
In Europe, unions are prohibited by law to be on businesses’ administrative boards.
Answer:
Companies whose citizenship profile best matches public expectations are least likely to
benefit from strategic investments in corporate citizenship.
Answer:
Why do firms create public relations departments? Outline the structure and activities
of a typical department.
Answer:
Software piracy is a spreading and global problem.
Answer:
Provide three arguments against corporate social responsibility.
Answer:
There are four reasons stated in the textbook as to why ethical problems occur in
business. Identify the nature of each ethical problem and the typical approach taken in
response to the problem.
Answer:
What is social networking? What are the ethical challenges faced by some of the more
popular social networking sites?
Answer:
For managers who reason at stages 2 and 3, their personal rewards, recognition from
others, or compliance with the company’s rules become their main ethical compass.
Answer:
What is a social audit? Describe one of the three ways audit standards can be created.
Answer:
A national health care policy is an example of an economic policy.
Answer:
The U.S. Corporate Sentencing Guidelines provide a strong incentive for businesses to
promote their ethics at work.
Answer:
Compare and contrast the three levels of business political involvement.
Answer:
Most genetically modified corn grown in the United States is made into animal feed or
ethanol.
Answer:
Describe and give examples of the external forces that shape the relationship between
business and society.
Answer:
Honesty, integrity and accuracy are absolute requirements of the accounting function.
Answer:
According to The Economist, corporate citizenship is becoming increasingly important
for the long-term health of companies.
Answer:
A corporation’s stockholders have a right to inspect the company’s books for any reason.
Answer:
The Internet-based communication revolution has significantly benefited only large
organizations.
Answer: