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When managers motivate subordinates by reinforcing desired behaviors and
extinguishing or punishing undesired ones, they are engaging in transformational
leadership.
A. True
B. False
An operations information system typically accesses data gathered by a _____ system
and converts the data into useful information.
A. transaction-processing
B. artificial intelligence
C. expert
D. executive support
E. decision support
The approach to social responsibility most likely to be taken by a typical large U.S.
company is the _____ approach.
A. accommodative
B. proactive
C. defensive
D. obstructionist
E. offensive
The _____stage begins when market demand peaks because most customers have
already bought the product. At this stage, demand is typically replacement demand.
A. maturity
B. decline
C. embryonic
D. growth
E. conception
Male and female managers do not differ significantly in their propensities to perform
different leader behaviors.
A. True
B. False
Jean is the CEOof Creative Tribune, an advertising firm in Winchester. Many
distinctions exist between the different classes of people in her society. Most of the top
managers in her organization, for example,come from the upper classes. This implies
that society in Winchesterhas a high degree of _____.
A. social stratification
B. gender inequality
C. cultural imperialism
D. cultural pluralism
E. economic equality
Personal computers on the desks of managers within a computer network are called:
A. servers.
B. clients.
C. mainframes.
D. external networks.
E. hubs.
The moral principles and beliefs about what is the right or appropriate way to behave
are known as _____.
A. aesthetics
B. laws and regulations
C. ethics
D. terminal values
E. instrumental values
A computer operating system software manufacturer invests its profits in creating newer
versions of its operating system software to make best use ofthe continuous changes in
computer hardware. This is called diversification.
A. True
B. False
The selection process for aschool teacher's jobrequires the applicant to keep a class of
thirty students engaged in a classroom activity for an hour. The candidate is evaluated
by the interviewers during this period, and the activity plays avital role in the selection
process. This is an example of which of the following types of tests?
A. Physical ability test
B. Personality test
C. Ability test
D. Paper-and-pencil test
E. Performance test
Microsoft Excel, a computer program which usesspreadsheets, charts, and databases, is
an example of application software.
A. True
B. False
The personal characteristics of the founders of organizations can have a strong
influence on the culture that is created.
A. True
B. False
Which of the following is true of the control process?
A. Managers can easilytake corrective action when reasons for poor performance are
identified.
B. Outputs and behavior can be measured easily always.
C. It is easy to measure the outputs and behaviorof complex, nonroutine activities.
D. Managers should never revise performance standards to a lower level.
E. Managers develop performance standards to measure behavior first and then outputs.
