According to Douglas McGregor, the classical perspective on management is consistent
with which of the following?
a. Theory X manager
b. Theory Y manager
c. Theory Z manager
d. Theory A manager
e. None of these
In utilizing the matching model of employee selection, the organization offers _____
and the employee offers ____.
a. contributions, inducements
b. inducements, contributions
c. contributions, pay and benefits
d. ability, training
e. skills, rewards
Matrix Dress Designs operates using the concept of empowerment, where employees
act independently and with management facilitating rather than controlling workers.
These qualities represent which management approach?
a. Administrative principles approach
b. Bureaucratic approach
c. Scientific management approach
d. Humanistic approach
e. Behavioral sciences approach
A(n) _____ typically lists job duties as well as desirable qualifications for a particular
job.
a. job description
b. application form
c. assessment test
d. paper-and-pencil test
e. OJT
Social responsibility is management’s obligation to make choices and take actions that
will contribute to the welfare and interests of society as well as the organization.
a. True
b. False
An in-house training and education facility that offers broad-based learning
opportunities for employees refers to on-the-job training.
a. True
b. False
The country club management style (1,9) stresses high service and concern for guests or
customers, sometimes to the detriment of employees of the firm.
a. True
b. False
a. True
b. False
Which of the following is not a decisional role?
a. Entrepreneur
b. Negotiator
c. Resource allocator
d. Disturbance handler
e. Liaison
Which of the following is the best advice for written communication that is highly
important?
a. Use technology channels to distribute the message
b. Use pretentious language
c. Keep it long
d. Use jargon
e. Get a second opinion