The technology related to the Internet has shifted the burden onto individual employees
to monitor their own workplace activities.
Answer:
Federal privacy protections were eroded after the 9/11 attacks.
Answer:
From a managerial point of view, a crisis is common in business.
Answer:
Issues development is a very well-defined process that allows managers to understand
clearly what stage of the life cycle a particular issue is in.
Answer:
Some management scholars believe that the successful firms of the future will be those
that can meet stakeholders’ social expectations and investment advisors’ financial
expectations.
Answer:
The ‘subjective calculation” for value is a comparison of quality received for the price
spent.
Answer:
One of the reasons that the stakeholder model is becoming more popular is because the
stakeholder environment is finally calming down after several decades of turbulence.
Answer:
Integrity tests are known as the father of the polygraph.
Answer:
Responsibility is considered a standard of excellence in corporate community
involvement.
Answer:
Practically speaking the corporate CEO often does the work the nominating committee
should do.
Answer:
Amoral management relies primarily on a compliance strategy that focuses on
obedience to the law.
Answer:
The debate of product liability law will continue until tort reform is passed.
Answer:
The meaning of product quality is uniform to all.
Answer:
Because of widespread concern over water pollution, toxic chemicals are no longer
dumped into U.S. lakes and rivers.
Answer:
Sexual references in advertising create more of a backlash today than they did two or
three decades ago.
Answer:
Audit committees arguably have the most responsibility of all board committees.
Answer:
Affluence refers to the level of wealth, disposable income, and standard of living of a
society.
Answer:
Community foundations are non-profit organizations that specialize in grant writing and
locating sources of corporate philanthropy.
Answer:
The public’s view of business ethics has always been very high until the recent scandals.
Answer:
There is some early evidence that the Sarbanes-Oxley Act has made little difference in
the attention financial executives pay to shareholder reports.
Answer:
There is a growing consensus that ethics should be a central component of strategic
management.
Answer:
The False Claims Act is relatively new legislation, passed in response to the scandals of
Enron, WorldCom, and others.
Answer:
The main reason for global warming is overpopulation.
Answer:
The Iron Law of Responsibility states that people who use power wisely will be
rewarded with more power.
Answer:
An issue is a matter that is in dispute between two or more parties.
Answer:
The company town, in which a major employer builds homes and commercial
buildings, and provides the goods and services needed by its employees, is an example
of paternalistic social responsibility.
Answer:
The use of generic groups to answer the question “Who are our stakeholders?” is
generally sufficient for businesses.
Answer:
The postconventional level of moral development is the most common level for adults
over 50 years of age.
Answer:
The majority of Americans think that ethics is about the same as it was fifty years ago.
Answer:
One of the recurring problems in industries that have been deregulated is that they tend
to become dominated by a few firms.
Answer:
One of the primary problems associated with electronic commerce has been the
proliferation of online scams.
Answer:
An efficient issues management process will analyze issues before ranking them.
Answer:
The social audit can be an effective component of a firm’s strategic control system.
Answer:
African American leaders are virtually unanimous in their belief that racism is the
primary obstacle that blacks face.
Answer:
Recently, billboard advertising to children that furthers childhood obesity was labeled
as a contributing factor.
Answer:
Advertising claims that cannot be substantiated by evidence are termed
A.misleading.
B.outlandish.
C.understatements.
D.exaggerated claims.
Answer:
The purpose of the Federal Packaging and Labeling Act of 1967 was to
A.prohibit deceptive labeling of certain consumer products.
B.require disclosure of certain important information.
C.limit both the type and amount of material used in packaging.
D.both prohibit deceptive labeling of certain consumer products and require disclosure
of certain important information.
Answer:
The ethics and global strategy plan for improving global business ethics has as its
central idea
A.placing ethics ahead of profits as the number one priority.
B.focusing on human rights rather than profits.
C.employing only hypernorms for the MNC’s ethical standards.
D.utilizing ethical standards as significant inputs into top-level strategy formulation and
implementation.
Answer:
The practice of directly contrasting a firm’s product with the product of a competitor is
called
A.comparative advertising.
B.puffery.
C.the taste test approach.
D.denigration.
Answer:
Because of the sheer member, and specificity of special interest groups, the groups
often
A.collaborate with each other to achieve common goals.
B.sabotage each other’s efforts to attain their goals.
C.work at cross-purposes.
D.collude to see that their common interests are emphasized.
Answer:
The focus of total quality management programs is
A.quality.
B.the customer.
C.efficiency.
D.worker satisfaction.
Answer:
The personal level of ethical challenges include situations we face in our personal lives
A.at work.
B.and in our families.
C.outside of the work context.
D.and spiritual lives.
Answer:
Which of the following is not a lesson from the consumer movement?
A.public oversight is needed where corporations lack incentives to regulate their own
behavior responsibly.
B.consumers must curb the wasteful overconsumption that threatens the environment.
C.the need to achieve consumerism from one organization to another.
D.Product safety net and consumer protection infrastructure have serious holes.
Answer:
Major life activities include all of the following except
A.learning.
B.thinking.
C.concentrating.
D.walking.
Answer:
The Tylenol case in the 1980s, in which capsules were injected with cyanide, is an
example of
A.product extortion.
B.product liability.
C.product tampering.
D.product packaging.
Answer:
When the interests of management and owners are not aligned, there will likely be a(n)
A.agency problem.
B.free agency dilemma.
C.shareholder rebellion.
D.shareholder resolution.
Answer:
Unlike other ethical principles, virtue ethics focuses on
A.what acts should be done.
B.the consequences of our actions.
C.human dignity.
D.the individual becoming virtuous.
Answer:
Government’s new role in its relationship with business during the New Deal era was
one of
A.partner.
B.servant.
C.master.
D.restoring prosperity and promoting economic growth.
Answer:
Studies of external affairs strategies have revealed all of the following except
A.top corporate social performers have top management philosophies that are
institution oriented.
B.top corporate social performers see a need for a collaborative/problem-solving
strategy.
C.the worst corporate social performers have an adversarial external affairs strategy.
D.top corporate social performers see the firm as an independent economic franchise.
Answer:
The second step in managing the performance of a community action program is
A.knowing the community.
B.knowing the company’s resources.
C.selecting the resources to use.
D.monitor the projects.
Answer:
The average level of formal education in the United States is
A.rising.
B.dropping.
C.staying about the same.
D.unknown.
Answer:
Television raises our level of awareness about business in all of the following ways
except
A.news programs.
B.prime-time programs.
C.pay-per-view programs.
D.commercials.
Answer:
The key operating question of amoral management is
A.can we make money with this action, regardless of what it takes?
B.will this action be fair to all stakeholders?
C.what effects will this action have on our stakeholders?
D.can we make money with this action?
Answer:
TQM must emphasize all of the following except?
A.leadership
B.individualism
C.recognition
D.communication
Answer:
The opposite of privatization could be considered
A.creeping expropriation.
B.industrial policy.
C.subsidization.
D.federalization.
Answer:
A guarantee that is explicitly offered at the time of sale is called a(n)
A.implicit warranty.
B.express warranty.
C.traditional warranty.
D.extended warranty.
Answer:
Which of the following is not a characteristic of sweatshops?
A.child labor
B.low pay
C.poor working conditions
D.forced prostitution
Answer:
The ethical principle that states, “we should always act so as to produce the greatest
ratio of good to evil for everyone” is
A.deontology.
B.virtue ethics.
C.utilitarianism.
D.hedonism.
Answer:
All of the following are questions that capture the central meaning of ethics except
A.what is?
B.what happened?
C.what ought to be?
D.what is our motivation?
Answer:
The form of discrimination in which people are treated differently because of their race,
color, religion, sex, or national origin is called
A.disparate treatment.
B.disparate impact.
C.Title VII discrimination.
D.stereotype discrimination.
Answer:
Which of the following is not a reason that the public affairs function grew in stature in
the United States?
A.the growing magnitude and impact of government
B.the changing nature of the political system
C.increased pressure to meet quarterly earnings projections
D.the increasing influence of competing interests
Answer:
Which of the following is not a stage in the issues development process?
A.felt need
B.resolution
C.media coverage
D.regulation
Answer:
Social regulation’s focus on people encompasses their roles as all of the following
except
A.employees.
B.consumers.
C.citizens.
D.business owners.
Answer:
Lobbying takes place at all of the following levels except
A.umbrella organizations.
B.PACs.
C.trade associations.
D.company lobbying.
Answer:
Technology-based advancements and progress in the applied sciences that help achieve
a practical purpose is part of a firm’s
A.social environment.
B.political environment.
C.economic environment.
D.technological environment.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Given information from this chapter, can governments manage more ethically than
capitalism?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Describe and evaluate the “what is?” ethics question.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Discuss the best ways to combat bribery.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Stakeholder management does not specify how managers should view the function of
stakeholders. Some view stakeholders as just additional groups to be managed for the
benefit of the firm and its owners. Others view stakeholders as groups to whom the firm
has certain responsibilities that are equally important to duties owed to owners. Discuss
this issue and defend your stance.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Distinguish between issues management and crisis management.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Use current sources to research the status of the business conduct management system
proposed by the Ethics Officer Association.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
With respect to the three models of management ethics, discuss how technology might
affect amoral management.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Provide a summary of new legislation impact on campaign funding.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Describe the use of cost-benefit analysis in managing environmental matters. Evaluate
its appropriateness as a decision-making tool for environmental issues.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Provide and example of how the FCPA has cracked down on corrupt practices.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
The Food and Drug Administration may be asked to regulate the pet food industry, over
the objections of some who claim that to do so would be a way to protect the industry.
Evaluate both sides of this debate.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Do you think PepsiCo’s progressive plan for the future will satisfy both goals of being
socially responsible and making money.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What has caused the expansion of the doctrine of strict liability concept?
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Evaluate the actions taken by Schwan Sales Enterprises, Inc. that allowed it to
successfully manage its crisis with the ice cream it produced.
Answer:
Utilize the knowledge you have gained to respond to the following essay questions.
Your answers should state your position and use logical arguments and content
from this and other chapters in the textbook to support it.
Defend the idea of character education being provided by corporations.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
What can be done to limit the influence of money on the political process?
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
Summarize the argument used to explain why the concept of corporate social
responsiveness is an improvement over corporate social responsibility.
Answer:
Provide a short answer to each of these questions. Be sure to fully explain your
answer.
From your knowledge of human behavior, do you agree with Carol Gilligan’s
contention that women tend to view ethics differently than do men?
Answer: