1) The achievement versus ascription dimension addresses
a. The extent to which an individual’s life is involved with work
b. The manner by which a society gives status
c. The way a culture deals with the past, present, and future
d. The belief people have in controlling their fate
2) International management may be influenced by which of the following levels of
culture?
a. National
b. Business
c. Organization
d. All of the above
3) First mover advantage includes all of the following EXCEPT
a. Technological leadership
b. First access to natural and other resources
c. Better ability to forecast market conditions
d. Switching costs
4) The measure that considers the proportion of workers who belong to unions is known
as
a. Union-membership scope
b. Craft union density
c. Union-membership density
d. Trade union density
5) The fundamental attribution error
a. Is a tendency for managers to believe that most people act because of internal
motivations
b. Is a tendency for managers to believe more often that people behave in certain ways
because of outside factors, such as poor working conditions
c. Occurs most often in Asian cultures
d. Concerns primarily external attributions
6) Competitive advantage
a. Represent the basic ways that companies can provide superior value to customers
b. Is one of the basic strategies
c. Occurs when a company can outmatch its rivals in attracting and maintaining its
customers
d. Is best achieved using a low cost strategy
7) A strength is
a. A favorable condition in a company’s environment
b. Distinctive capability, resource, skill, or other advantage that a company has vis–vis
its competitors
c. Represented by changes in the economic conditions in an industry
d. None of the above
8) Which of the following statements is NOT TRUE regarding leadership in various
cultures?
a. In countries with high power distance, subordinates expect leaders to be more like
them
b. Strong masculinity norms often lead to the acceptance of more authoritarian leaders
c. In countries with high uncertainty avoidance, subordinates expect detail and
directions to perform their tasks
d. All of the above are true
9) The importance of work refers to
a. how central work is in an individual’s life
b. The degree of obligations to work in the life of an individual
c. The functions that work plays in people’s lives
d. People’s expectations from work
10) Which of the following control systems uses the organizational culture to control
behaviors and attitudes of employees?
a. Cultural control systems
b. Decision-making control systems
c. Bureaucratic control systems
d. Output control systems
11) According to the text, all of the following includes factors that will shape the future
business environment EXCEPT
a. Blurring of industry barriers
b. Finding your niche
c. Ability to find cheap labor
d. Emphasis on innovation and the learning organization
12) The form of analysis where the prime interest is what is the best decision for a
company’s profit is
a. Legal analysis
b. Ethical analysis
c. Social responsibility analysis
d. None of the above
13) When applied to a strategic alliance relationship, the concept of trust includes
a. Confidence that the partner will deliver
b. Confidence that the partner will behave with good will
c. Confidence that the partner will engage in fair exchange
d. All of the above
14) International cadre are
a. A group of managers who specialize in international careers
b. Managers who are hired on a temporary basis to solve international problems
c. Experts on international operations who work as part of the headquarters staff
d. A group in charge of training managers for expatriate assignments
15) __________ strategies achieve higher profits by charging higher prices.
a. Low cost
b. Differentiation
c. Competitive advantage
d. Generic
16) Training for conformity and obedience, with valuations based on compliance and
trustworthiness characterize countries with
a. Low power distance
b. High power distance
c. High individualism
d. Short term orientations
17) MNCs face rising pressures to maintain the __________ of their customers.
a. Data
b. Privacy
c. Support
d. Repeat business
18) According to the text, where is the greatest potential for e-commerce businesses?
a. North America
b. The European Union
c. South America
d. Asia
19) Equity in a strategic alliance implies
a. Labor skills
b. Ownership
c. Domination
d. None of the above
20) Expressions of anger, laughter, gesturing, and emotional outbursts are considered
acceptable in
a. Specific cultures
b. Diffuse cultures
c. Neutral cultures
d. Affective cultures
21) In the _____ stage, each side in the negotiation attempts to get the other side to
agree to its position.
a. Exchanging Information and the First Offer
b. Building the relationship
c. Persuasion
d. Concession
22) The psychological identification with a relationship in a strategic alliance and the
pride of association with the partner and the alliance is known as
a. Calculative commitment
b. Credibility trust
c. Benevolent trust
d. Attitudinal commitment
23) The national context of a society is made up of
a. The national and business cultures of that society
b. The social institutions of that society
c. The national cultures and social institutions of that society
d. The national cultures of that society
24) Ethical decision making of multinational managers preferably should
a. Be based solely on home country ethical principles
b. Go beyond legal constraints and respect the local cultural norms
c. Be primarily profitable for the multinational
d. None of the above
25) All of the following are true about international negotiation EXCEPT
a. International negotiations are more complex than domestic negotiations
b. Differences in national cultures and differences in political, legal, and economic
systems often separate potential business partners
c. Most successful international negotiators use their home country negotiation styles
d. All of the above are true
26) Globalization drivers
a. Fall into four categories: market, costs, governments, and competition
b. Are conditions in an industry that favor transnational or international strategies over
multidomestic or regional strategies
c. Indicate the degree of globalization of an industry
d. All of the above
27) A multidomestic company gives strategic priority to
a. Providing a low cost product to local customers
b. Adapting a product or service to local needs
c. Having multiple locations for sources its raw materials
d. Controlling the strategic options of local companies
28) Discuss some of the major problems companies face when they try to globalize
their Web sites. What can companies do to face these challenges?
29) Define leadership. How might people from different national cultures define
leadership? What are the implications of these definitions for multinational leaders
working in these countries?
30) Compare and contrast defensive and offensive strategies. Discuss when a
multinational can use offensive strategies in one country and defensive strategies in
another.
31) Describe some characteristics of cultures high on power distance. Compare the
management implications with cultures low on power distance.
32) Identify two or three small business barriers to internationalization. If you were a
recently hired manager of a small business facing great opportunities in a foreign
market, how would you go about overcoming these barriers.
33) Contrast the transnational and international strategies in their approach to location
advantages.