Which of the following actions can the Federal Deposit Insurance Company take in the
event of a failure of one of its insured banks?
A) The FDIC can seize the assets of the bank and its investors and settle the bank’s
debts.
B) The FDIC can allow the bank to stay afloat by granting a loan of federal money.
C) The FDIC can conduct an inquiry into the investors’ assets and actions to determine
if there was any malfeasance that caused the bank failure.
D) The FDIC can allow another bank to take responsibility for the failed bank’s
liabilities through sale of the failed bank.
E) The FDIC can settle the bank’s debts through its insurance deposit fund and regulate
the bank’s transactions more strictly.
Why did the European Union develop the euro as its common currency?
A) To better compete with the U.S. dollar
B) To improve the integration of the economic system between member countries
C) To be able to outsource work to countries where wages are lower
D) To integrate a quality standard of production between member countries
E) To speed the issue of payment between member and nonmember countries
Marketing managers often support the activities of political action committees (PACs).
In doing this, which environment are they attempting to influence?
A) Competitive
B) Economic
C) Technological
D) Political-legal
E) Geo-demographic
What type of segmentation is more effective because of the greater number of variables
and has consequently become the most common segmentation tool?
A) Demographic segmentation
B) Psychographic segmentation
C) Behavioral segmentation
D) Marketing segmentation
E) Geo-demographic segmentation
Which of the following allows companies to produce in large volumes, but customers to
purchase based on unique feature options?
A) Through mass production
B) Through unit production
C) Through process management
D) Through mass-customization
E) Through anti-virus software
What can a company do to attract investors when the value of their stock becomes too
high?
A) Use the increased value for equity financing
B) Institute a market cap
C) Increase earnings per share
D) Buy back some shares
E) Issue a stock split
Which of the following is NOT a central aspect of organizational citizenship?
A) Reporting structure
B) Corporate culture
C) Workgroup attitude
D) Business field
E) Team composition
Who constitutes the membership of SCORE?
A) Retired executives
B) Venture capitalists
C) Company officers
D) Commercial lenders
E) Successful entrepreneurs
What are the benefits and features associated with a product called?
A) Product features
B) Benefits
C) Service
D) Convenience benefit
E) Value package
Which of the following occurs when someone uses confidential information to gain
from the purchase or sale of stocks?
A) Identity theft
B) A margin purchase
C) Insider trading
D) Collusion
E) A guarantee
Which scheduling tool shows the necessary sequence of activities in a project and
identifies the critical path?
A) Gantt chart
B) Process flowchart
C) Detailed schedule
D) Master production schedule
E) PERT chart
What does a wireless wide area network use to link computers and electronic devices
over long distances?
A) Application programs
B) Hotspots
C) Access points
D) Client-server networks
E) Electronic signals
Which of following describes the activities MOST involved with transactional
leadership?
A) The implementation of a corporate vision
B) The implementation of organizational transformations
C) The implementation of routine activities
D) The implementation of employee incentives
E) The implementation of situational problem solving
What type of loan is guaranteed by collateral?
A) Unsecured loan
B) Venture capital loan
C) Angel investor loan
D) Secured loan
E) Corporate bond
What specific issues do marketing strategies help marketers determine?
A) The goals the marketing plan intends to accomplish
B) The marketing objectives of what marketer will accomplish
C) The mix of goods or services to fill a customer’s needs or wants
D) The marketing activities a business will use to achieve marketing goals
E) The features that will differentiate a product from competitors
Which of these behaviors BEST indicates good organizational citizenship?
A) Being willing to help new employees
B) Asking for a pay raise
C) Meeting job performance standards
D) Keeping regular hours
E) Using office supplies for business use
Which of the following denotes a government order forbidding exportation and/or
importation of a particular product from a particular country?
A) Tariff
B) Embargo
C) Subsidy
D) Local content law
E) Business practice law
What type of marketing is used to build long-term relationships with customers?
A) Industrial marketing
B) Relationship marketing
C) Social marketing
D) Economic marketing
E) Consumer marketing
Which of the following statements BEST describes how the Automated Clearing House
Network (ACH) maintains its integrity as a processor of electronic payments?
A) The ACH network is an institution within the Federal Bank System and is regulated
by strict government standards.
B) The ACH network is a for-profit company and is regulated by its need to make a
profit, which it can only do by strictly regulating itself.
C) The ACH network is a financial institution and is thus regulated by its obligations to
its investors.
D) The ACH network is a not-for-profit association and is regulated by its independence
from outside interests.
E) The ACH network is a professional organization to which all financial institutions
are obligated to contribute resources and is regulated by the interests of these
institutions.
What type of sales promotion techniques are used at trade shows?
A) Product displays located in areas designed to stimulate purchase
B) One-on-one nonpersonal selling
C) Information about a product transmitted by mass media
D) Displays and demonstrations
E) Building of goodwill with the public after unfavorable events
Which of the following works to achieve a more satisfactory fit between workers and
their jobs?
A) Job redesign
B) Team management
C) MBO
D) Training
E) Job enrichment programs
Which of the following is considered to be one of the riskiest of all investments?
A) Blue-chip stock
B) Mutual funds
C) No-load funds
D) Common stock
E) Load funds
Which of the following set up procedures for employees to vote on their desire for
union representation?
A) Taft-Hartley Act
B) Labor-Management Relations Act
C) Occupational Safety and Health Act
D) Wagner Act
E) Patriot Act
What type of decision-making process should be used for basic operating systems,
procedures, and standard organizational transactions?
A) Conditional
B) Strategic
C) Programmed
D) Ethical
E) Nonprogrammed
Why might businesses want to analyze data that reveal what consumers do in the
marketplace?
A) To be able to send them tailor-made advertisements
B) To be able to close the customer service department
C) To be able to reduce production costs
D) To be able to stabilize employee turnover
E) To be able to manage long-term costs
When a firm increases the price of a good or service because of an increase in demand,
what unethical practice are they potentially engaging in?
A) Consumerism
B) Collusion
C) Unfair pricing
D) Collaboration
E) Price gouging
Which of the following statements BEST describes the difference between current and
long-term liabilities?
A) Current liabilities are debts that need to be paid immediately, whereas long-term
liabilities do not.
B) Current liabilities are those which will cost less in debt interest than long-term
liabilities.
C) Current liabilities are debts that are settled sooner than long-term debts.
D) Current liabilities are debts on tangible assets, whereas long-term liabilities are debts
on intangible assets.
E) Current liabilities are debts on current assets, whereas long-term liabilities are debts
on fixed and intangible assets.
Within which of the following storage facilities would one expect to see the widest
variety of products stored?
A) Private warehouse
B) Public warehouse
C) Food storage facility
D) Department store stockroom
E) Specialty store stockroom
What advantage does a super Wi-Fi network offer over other wireless technologies?
A) Signals flow freely through physical objects.
B) Software tells the computer what resources and applications to use.
C) More data can be stored and converted.
D) A wireless local area network can be used instead of a wide area network.
E) The client-server network can link other resources, such as printers.
Which of the following should be the first step in assessing ethical behavior in a certain
situation?
A) Seek the advice of managers.
B) Make a judgment based on the outcome of the activity.
C) Consider appropriate moral values.
D) Collect facts related to the situation.
E) Gather a range of opinions on the effectiveness of the policy.
Which of the following represents the controversial practice of supporting domestic
businesses at the expense of free market competition?
A) Embargos
B) Quotas and tariffs
C) Protectionism
D) Local content law
E) Cartels
Which term refers to the flow of information, materials, and services from
raw-materials suppliers through stages in the operations process until the product
reaches the end customer?
A) Distribution chain
B) Supply chain
C) Service channel
D) Distribution channel
E) Performance channel
Which of the following statements is the MOST accurate?
A) Effective managers lead for stability, whereas visionary leaders lead for change.
B) Effective leaders lead for stability, whereas visionary managers lead for change.
C) Visionary managers lead for stability, whereas effective leaders lead for change.
D) Strategic leaders lead for stability, whereas transforming leaders lead for change.
E) Strategic managers lead for stability, whereas transforming managers lead for
change.
Which of the following would be used to provide coordination for completing
large-scale projects?
A) Master schedule
B) Detailed schedules
C) Staff schedules
D) Project schedules
E) Coordination schedules
If an organization sets out to increase its share of the snack food market by 10 percent
during the next eight years, what kind of goal is the organization setting?
A) A short-term goal
B) An intermediate goal
C) A tactical goal
D) A long-term goal
E) An organizational goal