C. consider whether the number of strategic groups is increasing or decreasing and
whether the five competitive forces are powerful or relatively weak.
D. consider what it will take to overtake the company with the industry’s overall best
strategy.
E. focus their attention on what it will take to capitalize on the impacts of the industry’s
driving forces.
Regardless of the circumstances, an industry’s key success factors can always be
deduced by asking the same three questions:
1) On what basis do buyers of the industry’s product choose between the competing
brands of sellers? That is, what product attributes and service characteristics are
crucial?
2) Given the nature of competitive rivalry prevailing in the marketplace, what resources
and competitive capabilities must a company have to be competitively successful?
3) What shortcomings are almost certain to put a company at a significant competitive
disadvantage?
Broad differentiation strategies generally work best in market circumstances where:
A. buyer needs and uses of a product are diverse and not fully satisfied by a
standardized product.
B. most buyers have similar needs and use the product in the same ways.
C. the products of rivals are weakly differentiated and most competitors are resorting to
clever advertising to try to set their product offerings apart.
D. buyers are price sensitive and product switching costs are quite low.
E. market competition revolves around slowly evolving product features.