In the activist approach to going green, an organization looks for ways to its sources of
supply.
Consensus refers to whether an individual displays different behaviors in different
situations.
A labor union is an organization that represents workers and seeks to protect their
interests.
The term job design refers to the way tasks are combined to form complete jobs.
Human resource planning entails two steps: assessing current human resources and
meeting future human resource needs.
Studies indicate that doing a good job planning and implementing those plans play a
bigger part in high performance than does how much planning is done.
A team that uses technology to link physically dispersed members in order to achieve a
common goal is called a virtual team.
Intuitive decision making complements rational decision making but not bounded
rational decision making.
A vision should offer clear and compelling imagery that taps into people’s emotions and
inspires enthusiasm to pursue the organization’s goals.
In order to develop an innovative organizational culture, managers must minimize
ambiguity and uncertainty and discourage risk-taking.
When a manager performs the controlling function of management, he must monitor
and evaluate performance.
A company that competes by offering unique products that are widely valued by
customers is following a differentiation strategy.
Norman is a stickler for following the rules because he is sure he will be caught and
punished if he doesn’t. What is Norman’s level of moral development?
A) preconventional
B) conventional
C) principled
D) post-conventional
Appleton would like to build a coal-burning electric generating facility located in a
remote area because the cost involved is moderate. Appleton is following which of the
social responsibility views?
A) legal view
B) stakeholder view
C) classical view
D) socioeconomic view
Marsha is the manager at a bank, with 30 employees reporting to her. Many of her staff
are extremely impressed with the way she handles her work and the people at the bank.
They take pride in being associated with her team. She is not only fair and
understanding, but ensures that the deserving employees are compensated well. Which
two sources of power does Marsha use in this example?
A) reward and referent power
B) referent and coercive power
C) expert and reward power
D) referent and expert power
According to the JCM, which job characteristic leads to an employee experiencing
responsibility for outcomes of his or her work?
A) task significance
B) autonomy
C) feedback
D) skill variety
A ________ selection device indicates that the device measures the same thing
consistently.
A) subjective
B) potent
C) reliable
D) valid
________ is the process of taking a creative idea and turning it into a useful product or
work method.
A) Innovation
B) Inspiration
C) Creativity
D) Ingenuity
Workplace spirituality has become important in the contemporary workplace because it
________.
A) increases organizational efficiency
B) boosts company profits
C) gives employees a sense of purpose
D) brings religion into business
Trends observed in the shifting world population indicate that people aged 65 or more
will soon outnumber those aged 5 or less. Also, the world’s population aged over 80 is
expected to more than double by the year 2040. Which of the following is a likely
implication of such population trends?
A) decreasing demands on social entitlement programs
B) increasing global savings rates
C) dwindling labor supply
D) decreasing preference for white-collar occupations
Which of the following diversity factors has been called the “last acceptable bias”?
A) sexual orientation
B) gender identity
C) religious belief
D) ethnic origin
When MediFax was a small company, information flowed freely from the sales force to
all areas of the home office. This most closely represents the ________.
A) wheel network
B) chain network
C) all-channel network
D) informal network
The ________ was formed by twelve member countries with the primary motivation of
reasserting the region’s economic position against the United States and Japan.
A) African Union
B) European Union
C) Central America Free Trade Agreement
D) Association of South-East Asian Nations
________ is defined as a business firm’s intention, beyond its legal and economic
obligations, to do the right things and act in ways that are good for society.
A) Social obligation
B) Social responsibility
C) Social screening
D) Values-based management
________ is the process of organizing and interpreting sensory impressions to give
meaning to the environment.
A) Attribution
B) Selection
C) Cognition
D) Perception
Lucas always seems to “know” exactly what to do in any given situation. At least that’s
what he’ll tell you. But his ideas don’t always work and his overall performance as
scored by his supervisor isn’t nearly as great as he thinks it is. Lucas is exhibiting the
________.
A) selective perception bias
B) the anchoring effect
C) self-serving bias
D) overconfidence bias
Bonnie is discussing with her subordinate Julie the types of projects Julie would like to
work on in the coming year. They are setting goals and determining what success would
look like. Bonnie and Julie are engaged in ________.
A) performance planning
B) strategic planning
C) management by observation
D) management by objective
Errors made by eliminating candidates who would have performed successfully on the
job are known as ________.
A) admission errors
B) reject errors
C) accept errors
D) omission errors
Miller’s Multivitamins uses only organically grown fruits and vegetables in its vitamins.
It purifies any water used in its processes before releasing it back into the environment
and exceeds the EPA requirements for cleaning particulates from the air it uses. Which
approach to green management does Miller’s Multivitamins use?
A) legal
B) market
C) stakeholder
D) activist
Explain high-performance work practices and list a few examples of such practices.
Discuss how social media can create a competitive advantage.
Briefly describe the importance of innovation and sustainability to the manager’s job.
Briefly explain the demographic characteristics that affect workforce diversity.
What can managers do to manage downsizing?