Phlex Plastic has a very strong set of corporate values. In fact, Phlex has been known to
discourage the emergence of alternative values. Phlex is most likely:
a. a diverse organization.
b. an organization that encourages pluralism.
c. a monoculture.
d. geocentric.
e. minority-owned organization.
A low-context culture is a culture in which communication is used to enhance personal
relationships.
a. True
b. False
The _____ refers to a chain of authority extending from top to the bottom of the
organization and including every employee.
a. unity of command
b. division of labor
c. unity of direction
d. scalar chain
e. none of these
_____ refers to a value characterized by people’s intolerance for uncertainty and
ambiguity and resulting support for beliefs that promise certainty and conformity.
a. Power distance
b. Uncertainty avoidance
c. Certainty avoidance
d. Conformity seekers
e. None of these
At Save-tech, Sophia, director of marketing, is a member of a cross-functional group of
managers and employees. The purpose of the group is to gain a deep understanding
company’s competitive environment and periodically present these findings to top
management. Sophia is involved in what type of team?
a. Intelligence team
b. Functional team
c. Task force
d. Project team
e. Espionage team
The first step in diversity skills training is to help people learn how to communicate and
work effectively in a diverse environment.
a. True
b. False
Any group within or outside the organization that has a stake in the organization’s
performance is called:
a. a supplier.
b. an international customer.
c. a stakeholder.
d. OPEC.
e. a trade association.
Which of the following happens as organizations grow?
a. Positions and departments are deleted.
b. Management layers are eliminated to save cost.
c. Managers have to find ways to tie different departments.
d. Top management becomes more autocratic.
e. None of these.
Entrepreneurs are able to deal easily with delays and exhibit high levels of patience,
knowing that the results will be worth the wait.
a. True
b. False
The rise of virtual work has led to a decline in organizational hierarchies.
a. True
b. False
Three distinguishing personal characteristics associated with successful leaders are
intelligence, honesty, and self-confidence.
a. True
b. False
Interactive leadership means that the leader favors a consensual and collaborative
process, and influence derives from relationships rather than position power and formal
authority.
a. True
b. False
A consultant who recommends the effectiveness of sensitivity training to every
organization he serves is violating the basics of which of the following perspectives?
a. Efficiency perspective
b. Universalist perspective
c. Contingency perspective
d. Scientific management perspective
e. Quantitative perspective
The moral rights approach that deals with performing experimental treatment on
unconscience trauma patient is the:
a. right of free consent.
b. right to privacy.
c. right of freedom of conscience.
d. right of free speech.
e. right of due process.
Ethical responsibility includes behaviors that are not necessarily codified into law and
may not serve the corporation’s direct economic interests.
a. True
b. False
An example of an ethical structure is:
a. chief ethics officer.
b. a formal statement of company values.
c. an equal opportunity policy.
d. whistle-blowing.
e. corporate speech.