The characteristics of effective teams include the following except:
a. they are committed to and involved in clear, shared goals.
b. they trust each other.
c. they are flexible.
d. they focus on symptoms, not causes, when problems occur.
The ____________ philosophy approaches conflict by maximizing the positives and
minimizing the negatives.
a. traditionalist’s
b. extremist’s
c. behaviorist’s
d. interactionist’s
After getting a masters degree in marketing, Lauren went to work for a large
multinational company. She has received three promotions in the last five years, and she
is now specializing in global marketing strategy. Which career development stage is
Lauren in?
a. Stage 1: Exploration and Trial
b. Stage 2: Establishment and Advancement
c. Stage 3: Mid-Career
d. Stage 4: Late Career
Today, the collective pressures of society demand that businesses:
a. turn a profit.
b. pay substantial stock dividends.
c. solve many societal problems.
d. disregard private interest groups.
The final step in the basic planning process is ____________.
a. controlling and evaluating the results
b. implementing the plan
c. evaluating the alternatives
d. selecting the best solution
Traits commonly associated with effective leadership include the following except:
a. task orientation.
b. adaptable.
c. cooperative.
d. dependable.
In discussions of organizational culture, _________refers to how well the culture fits
the mission and other organizational elements.
a. norms.
b. coherence.
c. philosophy.
d. values.
The combined effects of processes, materials, knowledge, and other discoveries
resulting from research and development activities is known as:
a. environmental forces.
b. natural forces.
c. sociocultural forces.
d. technological forces.
A risk that is definitely not worth taking for managers and employees is the risk of:
a. business risk.
b. economic risk.
c. uncertainty.
d. ruining the rest of one’s career.
If Taco Bell fast-food restaurants decided to start offering hamburgers on their menu,
this decision would be considered a ____________.
a. reactor strategy
b. corporate-level strategy
c. functional-level strategy
d. retrenchment strategy
Managerial decision making is often interchanged with ____________.
a. risk taking
b. problem solving
c. assigning duties
d. allocating resources
Laws and legal principles act as ____________ on managers with staffing
responsibilities.
a. controls
b. complex and misunderstood variables
c. personal obligations
d. positive encouragements
To determine whether or not to hire from within the organization or externally,
managers should compare __________ and _________.
a. costs, benefits
b. talents, expectations
c. inventory, forecast
d. desires, career potential
Change often fails because:
a. faulty thinking
b. lack of resources
c. lack of acceptance
d. all of the above
If the proportionate number of consumers for cigarettes (smokers) continues to decline,
larger and more established tobacco corporations such as R.J. Reynolds should
definitely not formulate which strategy?
a. reactor
b. offender
c. prospector
d. focus
Managers must attempt to ____________ the diverse and contradictory demands of our
complex society.
a. balance
b. compromise
c. water down
d. maximize
The human resource inventory takes into account ____________ personnel.
a. future
b. past
c. potential
d. present
Which of the following is a satisfier according to Herzberg?
a. salary
b. company policies
c. working conditions
d. advancement
Liz has been in the same clerical job for the past 10 years. Over the last two years, her
supervisor has installed new computer systems in her department, but Liz has been
reluctant to learn them, even though everyone else has been trained to use them. Now in
her mid-career stage, Liz should perceive her situation as somewhat dangerous because
a. she’s not learning new skills.
b. she is no longer qualified to do her job as it is defined today.
c. if she lost this job, she would probably have a hard time finding a new job because
her skills aren’t current.
d. all of these answers
Technology does not affect productivity and quality through its proper application.
Prior to the behavioral school, the employee was not the primary focus of
management’s concern.
Planning, organizing, monitoring, negotiating, and controlling are the five management
functions.
Rank, status, and hierarchical level can impact the success of organizational
communication.
Membership in team meetings should be ongoing or permanent, not temporary, to be
productive.
Single-looped learning situations deal with multiple alternatives.
Intrapreneurship = entrepreneurship + formal organization.
Rules, policies, and procedures abound within the informal organization.
Organizational design includes uncommon and non-related elements such as positions
and departments.
Managers can shed both responsibility and accountability by using delegation.