Communication as monologue is characterized by such attributes as trust, lack of
pretense, humility, respect, directness, open-mindedness, honesty, concern for others,
non-manipulative intent, equality, and acceptance of others as individuals with intrinsic
worth, regardless of differences of opinion or belief.
a. True
b. False
People who are more sensitive to others and who are more adaptive are more likely to
engage in further attempts to influence when resistance is met.
a. True
b. False
To be an effective communicator, it is important to be able to perceive how others see
us as well as whether they are interpreting our words and actions as we intend and to
adjust our communicative behaviors to ensure understanding.
a. True
b. False
means that there are always multiple interpretations of any situation and no one person
can control those interpretations.
a. Social construction of reality
b. Plurality
a. True
b. False
It is important that when performance appraisals are conducted, the results are clearly
linked to the rewards.
a. True
b. False
Critical thinkers actively seek alternative hypotheses, explanations, conclusions and
sources and are open to them.
a. True
b. False
A is often general or more abstract, while is more specific.
a. proposal, a message
b. claim, evidence
c. letter, an e-mail
d. report, a proposal
Business writing has not really changed much with the increased use of technology.
a. True
b. False