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A leader can be a better leader when:
a. they take entire credit for accomplishments.
b. followers are submissive and passive.
c. followers compliment the leader and thank him or her for behavior.
d. followers idealize them.
An unspoken notion among many senior-level executives is that fear is a good thing and
benefits the organization.
a. True
b. False
Leaders should not question long-held assumptions or attempt to shift their mental
models.
a. True
b. False
Organizations that want to encourage change and innovation:
a. communicate a sense of urgency to employees.
b. avoid the use of lateral thinking.
c. introduce workplace spirituality programs.
d. strive to hire people who display creative characteristics.
The manager at Seasons Hotel wanted to change the incentive system to offer bonuses
tied to the hotel's financial performance, but the employees refused to comply. This
example shows that the manager:
a. violated employees' personal compact.
b. used ethical leadership.
c. applied the appreciative inquiry approach.
d. used expert power to implement changes.
When leaders rely on negative emotions such as fear to fuel productive work, they:
a. destroy the opportunity to blind employees to reality.
b. may slowly destroy people's spirits.
c. encourage risk taking behavior.
d. remove avoidance behavior.
Which of the following theories of motivation is associated with the work of Victor
Vroom?
a. Acquired needs theory
b. Two-factor theory
c. Hierarchy of needs theory
d. Expectancy theory
An open communication climate in an organization is essential because:
a. a leader's communication of a vision must be shared and practiced by them.
b. it enables the flow of selective information downward from supervisors to
subordinates.
c. it is a reflection of the employees.
d. a vision is accepted and understood immediately after it is communicated.
Which of the following is true of the equity theory of motivation?
a. Motivation depends on individuals' mental expectations about their ability to perform
tasks and receive desired rewards.
b. Behavior that is not reinforced with positive attention and rewards will gradually
disappear.
c. People will believe they are treated fairly if they perceive their rewards as equal to
what others give for similar contributions.
d. If the outcomes that are available from high effort and good performance are not
valued by an employee, motivation will be low.
At present, social connectedness and mobility are the central aspects of every leader's
job.
a. True
b. False
To be successful, virtual team leaders should:
a. disband the team once a project is completed.
b. encourage groupthink.
c. use technology to build relationships.
d. use e-mail for conflict resolution.
Leaders value those people who:
a. show initiative.
b. think uncritically.
c. do not take responsibility when something needs to be done. d. focus exclusively on
the shortcomings of an organization.
Leaders who score low in emotional intelligence are typically more effective.
a. True
b. False
Why are selection and socialization important in shaping culture?
Briefly describe the two categories of motives.
Discuss electronic brainstorming
In_______, employees are expected to make suggestions for quality improvements, act
as team players, and take greater responsibility for their own jobs, but they are not
allowed to be true partners in the enterprise.
_______refers to the process of influencing how others construct meaning and
comprehend the organization and their place in it.
A is an attractive, ideal future that is credible yet not readily attainable.
are made up of a supervisor and subordinates in the formal chain of command.
Why is nonverbal communication important?
A person's defines whether he or she places the primary responsibility within the self or
on outside forces.
