Which of the following is true about short reports?
A. Short reports represent the second and third steps in the formality stairway.
B. The popularity of short reportsmay be explained by the middle-ground impression of
formality that it conveys.
C. In very short reports, an incidental reference to the problem, authorization of the
investigation, or the like does not provide sufficient introduction.
D. Readers of short reportswill need many reminders of what they just read or previews
of what they are about to read.
E. External reports that use the indirect order do not state the main findings in the
transmittal message.
Which of the following is true about secondary research?
A. It is also called empirical research.
B. It uncovers information firsthand.
C. It uses material that someone else has published.
D. It produces new information.
E. It primarily involves gathering data through experiments.
Choose the sentence that avoids the use of cluttering phrases.
A. At the present time we are using the old model.
B. You will get your money in the near future.
C. The revised plan cut our production costs by 12 percent.
D. In the event that you fail, we will help you.
E. We made payment in the amount of $751.
Which of the following sentences violates the rules of spelling?
A. Are you capable of doing this task for me?
B. My dress was noticably new.
C. My battery is rechargeable.
D. The proud parents wanted to capture the commendable moment.
E. I am held accountable for the behavior of the students in my class.
Which of the following two prefatory parts may be combined as formality and length
requirements decrease in a report?
A. Table of contents and appendix
B. Executive summary and letter of transmittal
C. Letter of authorization and letter of transmittal
D. Title page and title fly
E. Executive summary and preview
Violations of unity in sentence constructions are usually caused by:
A. unrelated ideas.
B. the use of active verbs.
C. the use of active voice.
D. elimination of two-word verbs.
E. elimination of cluttering phrases.
Which of the following is true about the attitudes of cultures toward various factors of
human relationships?
A. In the United States, people tend to be polychronic.
B. In the Middle East, people tend to be monochronic.
C. North Americans tend to prefer about two feet of distance between themselves and
those with whom they speak.
D. North Americans view personal space as belonging to all.
E. In North America, it is considered a sign of disrespect to maintain eye contact when
giving formal speeches.
Which of the following is a courteous use of cell phones?
A. Use the cell phone at social gatherings
B. Always keeping the ringer on
C. Call from a quiet place, away from other people
D. Place the cell phone on the table while eating
E. Use a cell phone while driving
A question that in some way influences the answer is known as:
A. a double-barreled question.
B. a stratified question.
C. a random question.
D. a reliable question.
E. a leading question.
When giving a speech or a formal presentation, which of the following steps involves
determining the contents of the introduction, body and conclusion?
A. Determining the topic and purpose of the report
B. Preparing the presentation
C. Choosing the presentation method
D. Choosing the means of audience feedback
E. Gathering information for the speech
In order to avoid misinterpretations in cross-cultural communication, you should:
A. avoid using two-word verbs.
B. use passive voice instead of active voice.
C. use colloquial expressions.
D. avoid using the active verb.
E. avoid using back translating procedures.
In the preview section of the introduction, the report writer:
A. summarizes conclusions.
B. tells readers how the report will be presented.
C. summarizes conclusions and analyses.
D. tells readers how he/she collected the information in the report.
E. introduces the report.
Which of the following is true about numbering visuals in a document?
A. A lone table or figure in a document has to be numbered.
B. Pull quotes, clip art, and other decorative visuals need to be numbered.
C. All visuals need to be numbered according to the order that they appear in a
document.
D. By convention, tables are not grouped with other types of visuals in a document.
E. Irrespective of the type of visual, there is only one scheme of numbering available
for writers.
Which of the following methods of presentation is most difficult because missing out a
word or two in a presentation can result in the speaker or the main audience becoming
confused?
A. Extemporaneous presentation
B. Reading
C. Rehearsing
D. Presentation with visual aids
E. Memorizing
Which of the following is true about the construction of visuals in a document?
A. The layout of a visual in a document should be independent of its size.
B. The size of a visual should neither be arbitrary nor be based on convenience.
C. The visuals in a document should constantly vary in terms of style and font.
D. Visuals that occupy less than a full page do not need borders.
E. When a document contains visuals from many categories, they should be grouped
together into maps and figures.
Which of the following is true regarding the construction of titles and captions in
visuals?
A. Titles and captions are not mandatory for all visuals within a document.
B. A title is typically used with visuals included in print documents.
C. A caption is typically used with visuals displayed in oral presentations.
D. A title must always specify the who, what, where, when, and why of the five Ws.
E. By convention, the title of a tabular display appears above it.
_____ are used primarily to present information to persons outside the organization.
A. Appended parts
B. Letters of authorization
C. Email reports
D. Letter reports
E. Memo reports