Which need describes the desire to be accepted by one’s peer, have friendships, be part
of a group, and be loved?
a. Self-actualization needs
b. Physiological needs
c. Esteem needs
d. Belongingness needs
e. Safety needs
Before implementing new changes in work schedules, Trudy’s Trinkets works with the
union to ensure a smooth transition. What approach to change is this company using?
a. Negotiation
b. Top management support
c. Participation
d. Coercion
e. Education
External and relatedness are the first two groups of needs in Aldefer’s ERG theory.
a. True
b. False
Which of these offers the advantage that the entrepreneur has the ability to develop and
design the business in the entrepreneur’s own way?
a. Participate in a business incubator
b. Start a new business
c. Buy a franchise
d. Buy an existing business
e. All of these
In 2012, which country had the largest percentage of individuals age 18 to 64 that were
active in starting or managing a business?
a. China
b. Peru
c. Columbia
d. Angola
e. Dominican Republic
Which of the five stages of team development is marked by conflict and disagreement?
a. Performing
b. Norming
c. Storming
d. Forming
e. Reforming
Social responsibility covers a narrow range of issues, many of which are unambiguous
with respect to right or wrong.
a. True
b. False
A “dairy farm” view of management, i.e., contented cows give more milk, so satisfied
workers will give more work was espoused by:
a. human relations management.
b. human resource perspective.
c. behavioral science approach.
d. management science perspective.
e. none of these.
Fortunately, today, part-time and temporary workers are not often used by most
companies.
a. True
b. False
a. € b. €
c. € d. €
e. €
Discuss the differences between the case view, the universalist view, and the
contingency view.
The _____ is used to collect information about the applicant’s education, previous job
experience, and other background characteristics.
Strategy formulation begins with understanding the issues that require managers to
assess those factors that influence the company’s ability to compete. Choose one of the
following types of organizations: a fast-food chain, a clothing manufacturer, a
communications device manufacturer or service provider, or an automobile
manufacturer. Perform a SWOT analysis on the company of your choice, using what
you know about the company to list at least three strengths, three weaknesses, three
opportunities, and three threats.
People and organizations that provide raw materials the organization uses to produce its
output are called _____.
_____ generally outline the procedures to be used in specific ethical situations, such as
marketing practice, conflicts of interest, and observance of laws.
The _____ model of decision making is based on economic assumptions.
The _____ role involves deciding who gets what resources.
Describe the six interpersonal influence tactics for leaders.
Management’s obligation to make choices that will contribute to the well being of both
the organization and society is known as _____.
Briefly explain the concepts of a glass wall and a glass ceiling.