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Two specific tools that can smooth the change process include organizational
development and programs for training and development.
a. True
b. False
The management science perspective emerged after World War II to treat problems
associated with:
a. modern global warfare.
b. environmental issues.
c. employee involvement.
d. Germany.
e. improving manufacturing.
The tendency of organizations to invest time and money in a solution despite strong
evidence that is not appropriate is referred to as:
a. technological decisions.
b. collective intuition.
c. decision learning.
d. team delay.
e. escalating commitment.
_____ specify future ends and _____ specify today's means.
a. Goals; plans
b. Plans; goals
c. Planning; organizing
d. Ideas; behaviors
e. Mission; vision
Kent works at the Tick Tock, Inc. He has two bosses, one a functional manager and the
other a divisional manager. Tick Tock, Inc. has a _____ structure.
a. functional
b. divisional
c. geographic
d. matrix
e. product
In centralized planning, managers at all levels work with planning experts to develop
their own goals and plans.
a. True
b. False
Divisions are created, in functional structures, as self-contained units with separate
functional departments for each division.
a. True
b. False
A recent poll found that _____ percent of people surveyed say corporate America's
moral compass is pointing in the wrong direction.
a. 10 b. 29
c. 52 d. 76
e. 98
The generation of novel ideas that may meet perceived needs or respond to
opportunities for the organization is called _____.
a. a search initiative
b. creativity
c. an ideal champion
d. a great idea
e. strategic analysis
Utilitarian, individualism, moral-rights, and objective dualism are the four approaches
that guide ethical decision-making.
a. True
b. False
