32. You are the executive director of the local animal humane society. The staff you
supervise have been working at the society for more than two years and you have given
them consistently excellent performance appraisals at the last two annual reviews. You
have noticed lately that they have brought new ideas to you for ways to improve
customer service and animal care and that they are excited about helping new staff get
accustomed to the workplace. Based on the Situational Leadership® Approach, which
leadership style should you exhibit?
a. Delegating
b. Supporting
c. Coaching
d. Directing
The great person approach focuses on important political leaders.
a. True
b. False
Five cross-cultural competencies for leaders include all of the following except
a. Being able to adapt to living and communicating in other cultures.
b. Learning the perspectives, trends, and tastes of many cultures.
c. Understanding business, political, and cultural environments worldwide.