Although personality tests are used quite frequently, they are not reliable.
The information gathered during a job analysis is used primarily for listing what the job
entails and what kind of people to hire for the job.
Human resource managers must find new ways to offer traditional transactional HR
services.
Employers primarily use a bona fide occupation qualification as a defense against
charges of intentional discrimination based on gender.
Mobile learning lends itself particularly well to training that needs a lot of graphics.
Organizational development usually involves action research.
Punitive discipline focuses on gaining employee ongoing cooperation.
Jane follows John in an interview session. John is a particularly inept individual who is
nervous and comes across poorly. Jane is more likely to be perceived in a positive light.
Interviewing is simple and lets workers report activities that might not otherwise
surface.
One survey indicated that companies with highly engaged employees have no higher
revenue per employee.
There is no need to develop support for an affirmative action program: They are
universally liked.
The SHRM Human Resource Certification exams include testing on management
practices, staffing, development, compensation, labor relations, and health and safety.
The ADA requires employers to have job descriptions in order to document the essential
functions of each position.
A change in requirements of the job, one of the bases for dismissal, is defined as
________.
A) the deliberate and willful violation of the employer’s rules and may include stealing
and insubordination
B) an employee’s inability to do the assigned work despite his or her diligence
C) the persistent failure to perform assigned duties or to meet prescribed standards on
the job
D) an employee’s inability to do the work assigned because the nature of the job has
changed
Assessing interests, seeking out career information, and utilizing development
opportunities are all part of the ________ role in career development.
A) individual’s
B) manager’s
C) supervisor’s
D) company’s
Which of the following is not a reason that a test might be unreliable?
A) questions may not represent material
B) testing conditions could vary
C) the test may not predict actual performance
D) All of the above are reasons for unreliable tests.
Which appraisal method combines the benefits of narratives, critical incidents, and
quantified scales by assigning scale points with specific examples of good or poor
performance?
A) behaviorally anchored rating scale
B) graphic rating scale
C) alternation ranking
D) None of the above.
The ________ form of union security means that the company can hire nonunion
people but those people must join the union within a prescribed period of time.
A) closed shop
B) union shop
C) agency shop
D) open shop
What is another term for 360-degree feedback?
A) feedback loop
B) multi-source feedback
C) upward feedback
D) wheel feedback
The National Labor Relations Act was also known as the ________.
A) Taft-Hartley Act
B) Gompers Act
C) Wagner Act
D) Landrum-Griffin Act
James wants to get rid of an obnoxious subordinate. He makes life miserable for her so
that she eventually quits. She can claim that she was ________.
A) wrongfully discharged
B) constructively discharged
C) fired at will
D) Both A and B .
When an interview is used to predict future job performance on the basis of an
applicant’s oral responses to oral inquiries, it is called a(n) ________ interview.
A) selection
B) appraisal
C) exit
D) structured
Bullying involves ________.
A) Imbalance of Power
B) Repetition
C) Intent to Cause Harm
D) All of the above.
When it comes to on-campus recruiting, which of the items listed below should be
assessed by the campus recruiter?
A) motivation
B) commitment
C) appearance
D) All of the above.
Which of the following is an external factor that can lead to job stress?
A) workaholic personality
B) pessimism
C) locus of control
D) job security
The full retirement age according to Social Security for individuals born in 1960 or
later is ________.
A) 62
B) 65
C) 67
D) 70
All of the following occupations are exempt from the overtime provisions stated in the
Fair Labor Standards Act except:
A) physicians.
B) dentists.
C) management trainees.
D) teachers.
________ is a process for enabling employees to better understand and develop their
career skills and interests and to use these skills and interests most effectively within the
company and afterwards.
A) Organizational development
B) Career management
C) Career development
D) Career planning
Under the Civil Rights Act of 1991, once a plaintiff shows disparate impact, who has
the burden of proving that the challenged practice is job-related for the position in
question?
A) the plaintiff
B) the defense attorney
C) the employer
D) the EEOC office
With the ________ method, the supervisor keeps a log of positive and negative
examples of a subordinate’s work-related behavior.
A) alternation ranking
B) constant sums rating
C) narrative forms
D) critical incident
Career planning refers to the ________.
A) process through which someone becomes aware of personal skills, interests,
knowledge, motivations; acquires information about opportunities; identifies career
goals; and establishes action plans to attain those goals
B) the lifelong series of activities that contributes to a person’s career exploration,
establishment, success, and fulfillment
C) process of using activities like training and appraisal to provide a career focus
D) occupational positions a person has over his or her lifetime
________ planning is the process of deciding what positions the firm will have to fill,
and how to fill them..
A) Workforce
B) Selection
C) Recruitment
D) Replacement
Explain how job analysis provides information useful in recruitment and selection,
compensation, and performance appraisal.
What four things should a successful orientation program accomplish?
Name the three pillars of a fair and just discipline process.
What are the advantages and disadvantages of using interviews to collect job analysis
data?
What legal obligations are required for employers by the Americans with Disabilities
Act?
What were the three crucial guidelines affecting equal employment legislation that
Chief Justice Burger identified in his written opinion on Griggs v. Duke Power
Company?
The term human capital refers to:
Explain the advantages of employee stock ownership plans.
Why are demographic trends important to HR managers?