Totals must always be placed at the bottom of a table to columns and on the right side
to rows.
The use of rubber stamps in business messages signals that you have quit thinking
about the reader and his or her situation.
Letter reports for a company’s board of directors should be written using the personal
style.
Characteristic such as coherence enhances the reception of your report.
The following sentence contains a redundant word. Please repeat again the question.
Plain language is defined as the communication your audience can understand the first
time they read or hear it.
Which of the following is the final step in planning an oral report?
A. Planning for interaction with the audience
B. Organizing the content
C. Presenting the facts
D. Determining the objective
E. Stating recommendations
Ralph is a sales person at Vircom Inc. He wants a visual representation to compare his
monthly sales figures for the last six months. Which of the following charts best suits
Ralph’s purpose?
A. Simple bar chart
B. Flowchart
C. Gantt chart
D. Organization chart
E. Decision tree
The use of negative words:
A. emphasizes the pleasant aspects of a message by bringing in the contrast.
B. greatly enhances your chances of achieving your message goals.
C. builds goodwill with the reader.
D. stirs up a reader’s resistance to a message’s goal.
E. is considered unethicalin business communication.
Which of the following statements is true about informal language?
A. In business, an informal style mainly involves the use of impersonal wording.
B. When used appropriately, an informal style adds goodwill.
C. In business, an informal style involves the use of stiff wording.
D. Informal language is mostly used for writing ceremonial messages.
E. Informal language is most appropriate for writing a crisis response.
Which of the following sentences has spelling errors?
A. I found it necesary to get a loan.
B. The wind is blowing fiercely.
C. We went to the theatre last night.
D. I visited Tokyo recently.
E. He stood beside the speaker.
Which of the following is an effective technique for participating in meetings?
A. Actively discussing items that are not a part of the agenda
B. Allowing few members totalk a lotto ensure active participation
C. Being courteous and cooperative
D. Not participating for fear of being disrespected
E. Criticizing the speaker
Which of the following sentences has a two-word verb?
A. My uncle is a mechanic.
B. He is at school.
C. He has six grandchildren.
D. The meeting was called off.
E. The thief managed to escape.
Which of the following is true about purpose statements?
A. Purpose statements are often written in the form of a question.
B. Infinitive phrases are avoided when writing purpose statements.
C. Purpose statements are short constructions, consisting of one or two words and they
merely identify the topic of discussion
D. Purpose statements are placed at the end of business reports.
E. Purpose statements are not used when the problem statements are stated in a business
report.
Which of the following sentences does not containslang words orcolloquial
expressions?
A. Our vacation was a blur because we were having so much fun!
B. He has left for home.
C. I bought a used laptop for 50% off. What a steal!
D. I aced my math test!
E. I was all geared up for the race.
The primary purpose of project planning tools is to:
A. subscribe to sites to receive all contents related to a particular project.
B. collate news articles to user categories based on their activity on Twitter.
C. determine how users’ documents are shared by specifying who can read, change, or
have full control over them.
D. transfer project related bibliographic information automatically from a wide variety
of online databases.
E. allow users to identify all the tasks needed to complete a project.
Which of the following sentences uses a two-word verb?
A. The dancer was extremely elegant.
B. He sold his apartment after the break up.
C. Her eyes were sparkling.
D. He died in the accident.
E. The old man had a photograph of a woman.
The functional layout is also known asthe _____ layout and is good for those who have
taken nontraditional career paths.
A. reverse chronological
B. skills
C. accomplishments
D. targeted
E. combined
_____ is best defined as the ability to understand and adapt to the preference for
individualism or collectivism, religious beliefs, political environment and ideas about
social hierarchy of different countries.
A. Cross-cultural competency
B. Analytical skill
C. Computational thinking
D. Visual literacy
E. Corporate social responsibility
Which of the following sentences is in active voice?
A. These cars are manufactured in Japan.
B. The houses have been built.
C. She is reading the newspaper now.
D. A lot of property was destroyed by the earthquake.
Which of the following is true about standards for punctuation in business writing?
A. The en dash should be used to set off an element for emphasis.
B. The em dash should be usedto show interrupted thought.
C. The en dash is longer than an em dash.
D. The em dash is used to indicate ranges such as those that involve dates, times, or
page numbers.
E. A proper name used as a compound adjective needs hyphen or hyphens to hold it
together as a visual unit for the reader.
Quantitative researchers are most likely to check whether the data that they generate
support or refute a hypothesis by:
A. asking a general question about what they want to learn.
B. generating verbal data.
C. applying statistical tests to the data.
D. studying natural phenomena.
E. organizing personal interviews.
Which of the following is a characteristic of a strong sales message?
A. A vague subject line open to multiple interpretations
B. A heavy use of sensational words
C. Absence of visual elements
D. A deviation from a writer’s point of view to that of the reader
E. Emphasis on the we-viewpoint
Which of the following is the first step in the general plan to refusing requests?
A. To begin with words that indicate a response to the request
B. To provide a direct answer to the request
C. To include an on-subject comment that is favors the answer
D. To include a review of the preceding communications
E. To include a “thank you” for the inquiry
A presenter changed the length of her presentation when informed that most of her
audience were situated in a remote location, thus necessitating a virtual presentation.In
this scenario, which of the following factors affected the nature of the presentation?
A. Her background and knowledge
B. The medium being used to deliver the presentation
C. The interest of the audience
D. The occasion of the presentation
E. The complexity of the topic
Mention three ways by which you can give unity to sentences that contain unrelated
ideas.
Where should visuals be placed for effective communication?
What is the find and replace feature on Word?
Why is effective cross-cultural communicationimportant to businesses?
What are rubber stamps? Why is the use of rubber stamps detrimental to building
goodwill with a reader?
What are some of the advantages of project planning tools?
Mention the two main reasons for the violations of unity in sentence constructions.
Describe the two factors that affect how a person senses words.
Discuss the use of maps.