Price wars by major petroleum companies, as well as various airlines, are known as
____________ environmental sources of change.
a. price fighting
b. external
c. price fixing
d. internal
A return look of disdain without comment from an unhappy person may be interpreted
as a ____________.
a. semantical channel
b. verbal reply
c. stereotype
d. nonverbal medium
The flow of information and how organizations should efficiently be operated was
emphasized by the ____________ school of thought.
a. classical administrative
b. systems
c. behavioral
d. contingency
The National Association of Working Women, 9 to 5, offer guidelines for creating a
meaningful sexual harassment policy to include the following except:
a. clearly defining procedures to protect the complainant and the accused.
b. investigating promptly.
c. involving only disciplined employees
d. indicating appropriate discipline.
Similar to society, each ____________ has inherent beliefs, values, and norms.
a. product
b. service
c. inventory
d. organization
The three levels of strategies are corporate, business, and ____________.
a. functional
b. institutional
c. situational
d. operational
All of the following would be considered sources for personnel recruitment except
____________.
a. the employed
b. the unemployed
c. potential leased employees
d. the unemployed not seeking employment
Motivation is a(n) ____________ trait of humans.
a. automatic
b. behavioral
c. physical
d. mechanical
Giving a 200 page formal policies manual to a first-day employees is considered:
a. filtering.
b. efficient management.
c. helpful and effective.
d. an overload barrier.
Potential employees seeking work at large or sophisticated organizations can typically
expect ____________.
a. one interview
b. the same number of interviews as with small companies
c. several interviews
d. unlawful interview or application questions
Matching:a. Quota g. Multinational Corporation
b. Tariff h. Sociocultural Environment
c. Embargo i. Aesthetics
d. Cross-Cultural Management j. Individualism
e. Expatriate k. Political Instability and Risk
f. International Management l. Nationalism
1>National pride that may create political ideologies that can inhibit commerce
2>A limit on the import of a product to a specified amount per year
3>Changes in government and policies that affect commerce.
4>Taxes placed on imports to make them more expensive and less competitive
5>A home country national with overseas experience
6>Art, folklore, myths, music, drama, and native traditions in a culture.
7>A government regulation that keeps a product out of a country for a time or entirely
8>Companies with operating facilities in one or more foreign countries
9>An emerging discipline focused on improving work in organizations with employees
and client populations from several cultures
10>The attitude of independence of people who feel a wide range of freedom in their
personal lives.
11>A nation’s traditions, languages, customs, values, religions and levels of education
12>Managing resources across national boundaries and adopting management
principles and functions to the demands of foreign competition and environmnet
Bureaucratic organizations are associated with the ____________ school of thought.
a. classical administrative
b. systems
c. quantitative
d. contingency
A balance sheet consists of three major sections. Which of the following is one of those
sections?
a. common stock
b. income
c. retained earnings
d. liabilities
Job redesign requires an intimate knowledge of both ____________ and
____________.
a. job enlargement and job rotation
b. employee talents and job qualities
c. employee desires and job opportunities
d. job depth and job scope
A predictor of correlation between employment applicant test results and future job
performance is known as ____________.
a. test awareness
b. test application
c. test results
d. test validity
A certified external audit includes thorough inspections and analysis of the following
except:
a. policies.
b. procedures.
c. records.
d. task forces.
A recent survey of a broad spectrum of organizations revealed that all of the following
abilities are associated with career success except
a. communication skills.
b. financial management skills.
c. decision skills.
d. conceptual skills.
Power that comes to people because of the kind of personality or personal attractiveness
they have to others is known as:
a. legitimate
b. experience
c. referent
d. materialistic
End-user computing and data centers are reflective of a ____________ type of
organization.
a. controlled
b. centralized
c. consolidated
d. decentralized
With a sharp strategic focus, a company can accomplish all of its goals.
The behavioral management theory originated during England’s industrial revolution.
Efforts of managers and employees to create cultures are always planned and
intentional.
Voluntary benefits include profit-sharing and unemployment compensation.
Environmental scanning is the process of collecting information about the internal
environment to identify and analyze trends.
During uncertain times, future hope is the catalyst for mutual trust.
Falling prices for needed raw materials can translate into higher production costs and
lower profits.
Collaboration promotes mutual problem solving.
The more levels that information has to pass through, the more it can be filtered.