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Which of the following is not a concern to managers under the justice approach?
a. Compensatory justice
b. Distributive justice
c. Procedural justice
d. Obstructive justice
e. All of these
Which of these is true about the policy a bank adopts toward its investing of depositor's
money?
a. It is an expression of its philosophy of social responsibility.
b. It is important only to the community.
c. It has no ethical implications.
d. It would represent its personal state of moral development.
e. All of these.
Effectively controlling an organization requires information about product standards
and actual products, as well as actions to correct any deviations from the standards.
a. True
b. False
Blayne is interviewing for an IT specialist position at a technology firm. His interviewer
informs him that he will ask him a series of standardized questions that are being asked
of every applicant interviewing for the same position. This can best be described as
what type of interview?
a. Nondirective interview
b. Structured interview
c. Panel interview
d. Biographical interview
e. Situational interview
A key element of the strategic approach to human resource management argues that
human resource management is NOT a matching process and managers should avoid
attempts to match or integrate employees to organization's strategy and goals.
a. True
b. False
_____ is any organizational department or unit under the supervision of a single person
who is responsible for its activity.
a. Independent center
b. Responsibility center
c. Analysis center
d. Control center
e. Budgeting center
_____ to ethical decision-making is consistent with due process, free consent, privacy,
freedom of conscience and free speech.
a. Moral-rights approach
b. Individualism approach
c. Utilitarian approach
d. Justice approach
e. Dual-economic approach
Scientific management evolved with the use of precise procedures in place of tradition
and rules of thumb.
a. True
b. False
The use of specialization to produce more and better work with the same level of effort
is consistent with the administrative management principle of:
a. unity of command.
b. unity of direction.
c. scalar chain.
d. division of work.
e. none of these
Amanda Rowley, President of Autos-R-Us, recognizes the factory employees for their
outstanding performance at the monthly awards banquet on the shop floor by presenting
a plaque and a check for $100. She is engaging in the management function of _____.
a. bribery
b. organizing
c. technical skills
d. leading
e. controlling
Which of the following roles are assumed by people and/or departments that link and
coordinate the organization with key elements in the external environment?
a. Figurehead
b. Liaison
c. Boundary-spanning
d. Disturbance handler
e. Leader
Once some teams have evolved to the _____ stage of team development, task
performance is no longer the top priority.
a. performing
b. storming
c. adjourning
d. norming
e. achieving
According to Douglas McGregor, Theory X and Theory Y provide two opposing views
of workers, where Theory X recognizes that workers enjoy achievement and
responsibility, while Theory Y recognizes that workers will avoid work whenever
possible.
a. True
b. False
Trend management is looking at trends and discontinuities and imagining possible
alternative futures.
a. True
b. False
A company's risk of loss of assets, earning power, or managerial control due to
politically based events or action by host government is referred to as:
a. MFN.
b. political risk.
c. tariffs.
d. political instability.
e. terrorism.
Marissa was recently assigned to a committee whose task is to research new product
opportunities. Once this group generates a list of six or seven viable options, it will be
disbanded. This group is also known as a _____.
a. team
b. standing committee
c. permanent committee
d. task force
e. none of these
Social responsibility covers a narrow range of issues, many of which are unambiguous
with respect to right or wrong.
a. True
b. False
The ability to connect to others, build positive relationships, respond to the emotions of
others, and influence others is referred to as relationship management.
a. True
b. False
_____ level strategy pertains to the major functional departments within the business
unit.
a. Operational
b. Corporate
c. National
d. Business
e. Functional
Contingency plans are also referred to as:
a. standing plans.
b. rules.
c. scenarios.
d. procedures.
e. operationally tactical plans.
