Which of the following is true about sentence unity?
A. Using prepositions to hold unrelated ideas together in a sentence is the most efficient
way of maintaining sentence unity.
B. Excessive detail often causes violation of unity in sentence.
C. You can give unity to sentences that contain unrelated ideas by putting the ideas in
one single sentence.
D. You can give unity to sentences that contain unrelated ideas by coordinating the
ideas.
E. You can give unity to sentences that contain unrelated ideas by avoiding
subordination of the clauses involved.
Which of these concluding sentences is most likely to build goodwill in aroutine inquiry
message?
A. Thank you in advance for your help.
B. Hoping to hear from you at your earliest convenience
C. As we must begin production on February 1st, I’ll appreciate your response by that
date.
D. Thank you for your cooperation.
E. Your early response would be most sincerely appreciated.
In writing a persuasive message to an audience that demands getting to the point of a
message at the earliest, it is best to use the _____.
A. direct order
B. roundabout order
C. mixed construction
D. we-viewpoint
E. cluttered phrase
Which of the following explains why it is difficult to make precise equivalent
translations between languages?
A. Languages are based on the concepts, experiences, and views of the particular
cultures that developed them.
B. A word in one language always has a corresponding word in another language.
C. A word that seems the same in two languages always has the same meanings in both
languages.
D. There are no grammatical and syntactic differences among languages.
E. Like-meaning words are always used in the same way across cultures.
The leader of a meeting must:
A. encourage participation from group memberswho talk too little.
B. encourage discussion of irrelevant matter even if when group members begin to stray
toward them.
C. refrain from summarizing every key itembecause it is time consuming.
D. discourage time-consuming activities like taking minutes.
E. begin with topics that are not part of the agenda.
Which of the following is true of an indirectclaim message?
A. You will not advance your cause with accusatory language.
B. It is appropriate to use one-sided language because of the situation.
C. You should never request a specific adjustment.
D. You should leave it to your reader to decide what is fair.
E. Emphasize your feelings as much as possible.
You can enhance the positivity of a business message by:
A. minimizing the negative content and emphasizing the positive content.
B. maximizing the negative contentand de-emphasizing the positive content.
C. minimizing the negative contentand de-emphasizing the positive content.
D. maximizing the negative contentand emphasizing the positive content.
E. equalizing the emphasis on the positive and the negative content.
To ensure that your audiences read what you write and get your ideas and information,
you should:
A. use unfamiliar words in order to arouse their interest.
B. pay attention to the physical format of the message.
C. be vague so that multiple interpretations of your message is possible.
D. avoid using the active voice.
Which of the following should typically be included in visuals?
A. Inaccurate data collected online
B. Information that stems from unknown sources and hence cannot be acknowledged in
text
C. Negative contents that need to be de-emphasized
D. Information that is too detailed to be covered in words
E. Neutral messages that do not need to be emphasized
Using present-time viewpoint requires that:
A. all the verbs used should be in the present tense.
B. all the verbs used should be in the past tense.
C. all the verbs used should be in the past continuous tense.
D. all the current information be presented in the passive voice.
John is given the taskof writing a review fora product and is requiredto include the
positive and negative features of the product. In order to emphasize the pros and
de-emphasize the cons of the product he must:
A. include positive points at the beginning and middle,and include negative points at
the ending.
B. start off with neutral statements and end with negative points.
C. start with the negative points and end with the positive points.
D. start and end paragraphs with positive points, and place the negative points in the
middle.
Which of the following best illustrates a personal communication?
A. A list of targets prepared by a supervisor for the subordinates
B. A business proposalsent to the top management of an organization
C. A formal letter written to the general manager of a company
D. A mail to a supplier thanking him for the Christmas card he had sent
E. A letter to the government of a country requesting permission to establish trade with
its organizations
Which of the following statements is true about the actual organizational culture?
A. It is invariably the same as the official organizational culture.
B. It remains the same across organizations.
C. It is formally promoted through the company’s mission statement like the official
culture of the company.
D. It is not advisable for a communicator to account for the actual organizational
culture of a client.
E. The organizational culture of an organization is often unstated.
For communicating successfully across cultures, you should:
A. learn all you can about your communication partners’ cultures.
B. use two-word verbs.
C. use double questions in conversations for emphasis.
D. use colloquial expressions.
E. use slang words.