Members of successful teams put a tremendous amount of time and effort into
discussing, shaping, and agreeing on ________ which then provides direction and
guidance under any and all conditions.
A) the level of individual contribution
B) allocation of resources
C) a common purpose
D) allocation of roles
E) developing team efficacy
What is an advantage of bonuses over a merit-based pay plan?
A) Employees don’t view bonuses as a part of their salary.
B) Bonuses improve flexibility of the workforce.
C) Bonuses are paid based on a formula.
D) Bonuses improve performance of the group as a whole.
E) Employees are rewarded for recent performance.
Irma does not agree with the standard operating procedures adapted for the new project.
However, she discusses the items with the team and comes to know that she was in the
minority. She has, therefore, decided to accept the new procedures to maintain smooth
operations within the team. This type of intention is called ________.
A) sacrificing
B) accommodating
C) collaborating
D) compromising
E) competing
Jasmine wants to become head of her department. Although she will be greatly
compensated if she achieves this aim and will gain control over many subordinates, the
main reason she is pursuing this position is that she thinks she can do the job better than
anyone else and wants people to know this. According to the McClelland’s theory of
needs, which of the following needs primarily drives Jasmine in this case?
A) the need for stability
B) the need for achievement
C) the need for growth
D) the need for affiliation
E) the need for power
Which behavioral science discipline is most focused on understanding individual
behavior?
A) sociology
B) social psychology
C) psychology
D) anthropology
E) organizational behavior
Any organization’s environment has three dimensions. Identify these dimensions.
A) stability, adaptability, and employee-orientation
B) complexity, volatility, and capacity
C) replaceability, product-orientation, and stability
D) flexibility, employee-orientation, and capacity
E) volatility, product-orientation, and adaptability
One of the major disadvantages of oral communication is that ________.
A) people unintentionally change the message and meaning
B) people intentionally change the message and meaning
C) people can ask for immediate feedback
D) both A and B
E) both A and C
Leadership is especially important in ________, in which different teams coordinate
their efforts to produce a desired outcome.
A) technical teams
B) self-managed teams
C) problem-solving teams
D) management teams
E) multi-team systems
Leah has found some ethical problems with the healthcare policy of her organization.
She knows she is right in considering this as a vital issue to her organization’s welfare.
She finds that others are taking advantage of her noncompetitive behavior. Which
conflict-handling strategy should Leah select in this situation?
A) competition
B) collaboration
C) avoidance
D) accommodation
E) compromise
The ________ communication network is best illustrated by self-managed teams.
A) wheel
B) all-channel
C) mesh
D) chain
E) ring
You have decided to use Holland’s Typology of Personality and Congruent Occupations
to help your friends recognize which jobs they would be well-suited for. Monica is shy,
stable, and persistent. Neil is ambitious and energetic and likes to dominate
conversations. Jessica is idealistic, impractical, and very imaginative. Walter is efficient
and practical, but he lacks imagination and tends to be inflexible. Chris is analytical,
independent, and an original thinker. Who might be well-suited to being a lawyer?
A) Walter
B) Neil
C) Jessica
D) Monica
E) Chris
________ teams are groups of employees who perform highly related or interdependent
jobs and take on many of the responsibilities of their former supervisors.
A) Critical
B) Self-managed work
C) Cross-functional
D) Problem-solving
E) Task
The recent bankruptcy of auto manufacturers General Motors and Chrysler were caused
due to ________.
A) changes in the social trend
B) political instability
C) changes in legal requirements
D) economic shocks
E) changing nature of the workforce
________ blends concepts from psychology and sociology and focuses on the influence
people have on one another.
A) Corporate strategy
B) Anthropology
C) Political science
D) Social psychology
E) Archaeology