Electronic performance monitoring seems to raise employee stress levels.
In a controlled experiment, the researchers totally influence what is going to happen.
Staff managers are always someone’s boss.
When a job involves an equivalent amount of skills, effort, and responsibility then an
employer must give equal pay.
Personnel planning rarely utilizes techniques like ratio analysis or trend analysis to
estimate staffing needs.
Open door policies and anonymous ‘hotlines’ help management identify and remedy
morale problems before they get out of hand.
It is acceptable for an employer to refuse to hire a union member because as members
of the union they might be union salts even if he or she is qualified for the position.
Broadbanding refers to the requirement to pay men and women equal wages for jobs of
comparable value to the employer.
A strategy is the company’s plan on how it will match its internal strengths and
weaknesses with its external opportunities and threats.
Offering rewards for ethical behavior is a foolproof way to ensure ethicality.
The HR specialist usually starts the orientation.
There are six steps in the validation process beginning with analyzing the job and
concluding with revalidation.
The Sarbanes-Oxley Act of 2002 makes board members personally liable for violating
their fiduciary responsibilities to their shareholders.
Sensitivity training seeks to increase participants’ insight into their own behavior and
the behavior of others by encouraging an open expression of feelings in a trainer guided
t-group.
Quantitative goals are best.
Affirmative action programs should, and usually do, have a top official in charge of
development and implementation.
It is lawful to segregate or classify your employees on the basis of national origin.
Historically, the main issue in collective bargaining is ________.
A) time off with pay
B) wage rates
C) income security
D) health care benefits
A(n) ________ is a procedure designed to solicit information from a person’s oral
responses to oral inquiries.
A) interview
B) presentation
C) prospectus
D) invigilation
Jenny’s pension plan encourages her to contribute at least 5% of her annual salary in
addition to the set amount that her company contributes. She is given choices regarding
how the money is invested. When she retires, the amount she has available will depend
on how much she invested herself, and the rate of return on the investments she chose.
This pension plan could be classified as ________.
A) qualified, defined benefit
B) non-contributory, defined benefit
C) contributory, defined contribution
D) contributory, defined benefit
________ allows trainees to use a computer-based system to increase their knowledge
and skills interactively.
A) Computer-based training
B) Point-to-point training
C) Videoconferencing
D) Telelearning
Which of the following is not a type of information that could be illegal on application
forms?
A) education
B) experience
C) work stability
D) applicant’s age
________ is used as an estimate of reliability when one administers a test with x
number of items designed to assess a topic, then statistically analyzes the degree to
which responses to the items vary together.
A) Equivalent form estimate
B) Retest estimate
C) Internal consistency
D) Internal comparison estimate
The leaderless group discussion is part of the ________.
A) management assessment center
B) personality test battery
C) Wonderlic test
D) None of the above.
Which of the following is not one of Lewin’s processes for overcoming resistance?
A) unfreezing
B) refreezing
C) moving
D) disjointing
The Pregnancy Discrimination Act treats pregnancy as a(n) ________.
A) disability
B) disease
C) unspecified condition
D) gender specific conditionality
Which of the following is not a principle established by Griggs v. Duke Power
Company?
A) Intent not to discriminate is irrelevant.
B) Business necessity is a defense.
C) Performance on the test must relate to performance on the job.
D) Performance standards must be clear and ambiguous.
Which of the following safety concerns only became a top priority of employers
following the terrorist attacks of September 11, 2001?
A) workplace violence
B) physical asset security
C) employee selection and screening
D) internet security
What type of information is contained in the job identification section of a job
description?
A) job title
B) job summary
C) major functions or activities
D) All of the above.
Title VII of the 1964 Civil Rights Act prohibits discrimination based on all of the
following characteristics except:
A) race.
B) sexual orientation.
C) color.
D) religion.
Religion may be used as a BFOQ if ________.
A) a religious organization requires employees to share their religion
B) an employer does not want to honor an employee’s religious holidays
C) Both A and B.
D) Neither A nor B.
Which of the following is NOT a technology that HR managers use?
A) streaming desktop video
B) internet- and network-monitoring software
C) data warehouses
D) All of the above.
________ plan training activities.
A) Training specialists
B) Corporate teachers
C) Managers
D) Job analysts
A company using competency-based pay compensates for all of the following except an
employee’s ________.
A) range of skills
B) job title
C) depth of knowledge
D) type of skills
________ is used as an estimate of reliability when one administers two tests deemed to
be equivalent by experts and then compares the test scores from the two tests.
A) Equivalent form estimate
B) Retest estimate
C) Internal comparison estimate
D) Criterion validity
The ________ banned certain unfair labor practices and provided for majority rule by
secret-ballot elections to determine whether a firm’s employees would unionize.
A) National Labor Relations Act
B) Norris-LaGuardia Act
C) AFL-CIO
D) Taft-Hartley Act
Burnout can be reduced by ________.
A) hiring more employees
B) removing the stressors that caused it initially
C) thinking about your work
D) Both B and C.
________ seek to enable employees to better meet the demands of their family and
work lives.
A) Sick leave
B) Family-friendly benefits
C) Pay plans
D) Benefit management systems
How do nonverbal behaviors and impression management affect interviewer ratings of
candidates?
What roles and responsibilities should a manager have in an employee’s career
development?
Explain the important aspects of Title VII.
Explain the meaning of the “terminate at will” rule that has guided the
employee/employer relationship in the United States.
What are the five job duties for the human resource department?
What is an achievement test? Give an example.
List five actions that can help to reduce unsafe acts at work.
What problems are associated with drug testing?
What is a management assessment center? What else can managers use these centers for
besides selection? Provide five examples of typical simulated exercises used in
management assessment centers.