Which of the following is not part of the Wall Street Journal model?
a. Compliance
b. Consequences
c. Justice
d. All of the above are part of the model
Frank Hoffman is the CEO of Triple Plus, Inc., a group of four successful restaurants in
the Southwest. One member of the Triple Plus board of directors, Sam Wasson, has a
daughter, Chelsea Wasson, who has just started Chelsea’s Cloths, a business that
supplies restaurant linens. Wasson has approached Hoffman to explain Chelsea’s
business. Chelsea’s Cloths has adopted an environmental emphasis in its operations as a
way of countering the industry trend toward the use of paper products in restaurants.
Sam Wasson initially recruited Hoffman as CEO, was instrumental in having the board
select Hoffman, and is one of Hoffman’s strong backers. Wasson supported Hoffman
when other board members were impatient with his new procedures, policies, and
changes.
Ordinarily, when someone approaches Frank Hoffman with information on a new
supplier, he takes the information and refers it to the purchasing/supply area or refers
the person directly to the manager of purchasing. In this case, Frank personally
presented the information to Triple’s purchasing manager, Deidre Hall. Frank offered
Deidre the Chelsea’s Cloths brochure and card and explained, “She is Sam Wasson’s
daughter. She just graduated in marketing from State University last June and now has
her own firm. See what you can do. Our contract with Lila’s Linens is up for renewal.
Maybe we can do something.”
Deidre evaluated Chelsea’s and Lila’s proposals as well as that of an additional firm in
making the purchasing decision. Although the pricing between Chelsea’s and Lila’s is
equivalent, Chelsea’s is too young a firm to have a track record, and Deidre is not
convinced that Chelsea’s can handle Triple’s large account. Given Mr. Hoffman’s
interest, however, Deidre is confused about what recommendation to make.
a. Should Deidre recommend Chelsea’s firm or offer her true recommendation?
b. Would it be ethical for Hoffman to change Deidre’s decision?
c. What if Wasson had requested bid information so that his daughter could be