18. refers to the uncertainty regarding the financial firm’s earnings
due to failures in computer systems, errors, misconduct by employees, lightening strikes and
similar events.
19. refers to variability in earnings resulting from actions taken
by the legal system including unenforceable contracts, lawsuits and adverse judgements.
20. includes violations of rules and regulations. It can include
failure to hold adequate capital which can lead to costly corrective actions.
21. is the uncertainty associated with public opinion. Negative
publicity (whether true or not) can affect a financial firm’s earnings by dissuading customers
from using the services of the institution.
22. As data processing of financial information becomes more important, managers of financial firms
can realize cost savings from , transferring tasks from inside to firm
itself to other firms specializing in information technology.
23. A traditional measure of earnings efficiency is the or total interest
income over total earnings assets less total interest expenses over total interest bearing bank
liabilities. It measures the effectiveness of a firm’s intermediation function in the borrowing and
lending of money.
24. One part of ROE is or net income over pre-tax net operating income
which measures the financial firm’s use of security gains and losses and other tax management
tools to minimize tax exposure.
25. Net profit margin can be split into two parts, and tax management efficiency.
The first part is pre-tax net operating income over total operating revenue which looks at how
many dollars of revenue survive after operating expenses are removed.