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42. ________ communication is similar to the low context communication preferred by
Americans.
a. Succinct
b. Exacting
c. Elaborate
d. Melodic
43. A more understated language that says very little and relies on the listener to understand the
unspoken meaning is also known as _________ communication.
a. succinct
b. exacting
c. elaborate
d. melodic
44. In Chinese and Native American cultures, __________ is valued over talk.
a. task orientation
b. silence
c. facial expression
d. written expression
45. Joe, a Native American college student, rarely speaks in class, and when he does, says very
little. Although the other students think Joe is unintelligent, his professor knows better. She
suspects his limited verbal expression is because his culture emphasizes _______
communication.
a. succinct
b. exacting
c. elaborate
d. melodic
46. A third cultural difference in communication involves whether the goal of communication is
task oriented or ________ oriented.
a. message
b. language
c. abstract
d. person
47. Dr. Mason sometimes seems short with students and appears more task oriented than
relationship oriented. Which of the following choices best describes her communication
style?
a. Instrumental
b. Language
c. Abstract
d. Person
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48. In general, ________ cultures prefer __________ communication and _________ cultures
prefer _________ communication.
a. individualist, affective; collectivist, instrumental
b. individualist, instrumental; collectivist, affective
c. collectivist, succinct; individualist, elaborative
d. collectivist, elaborative; individualist; succinct
49. According to Tannen’s (1986) research on male and female communication patterns, men
see the world in a(n) _________ way and women see the world in a(n) ________ way.
a. egalitarian; hierarchical
b. cooperative; competitive
c. hierarchical, egalitarian
d. holistic; individualistic
50. A world view that focuses on “getting ahead” will rely on _________ communication
whereas a world view focusing on equality will rely on ______ communication.
a. affective; instrumental
b. collectivist; individualist
c. empathic; problem-solving
d. instrumental; affective
51. One gender difference in communication involves the goal of communication. For men, it
revolves around _________; for women, it revolves around
a. equality; status.
b. empathy; problem solving.
c. relationships; power.
d. problem solving; empathy.
52. Men often focus on the ________, whereas women emphasize on the __________ in
conversation.
a. details; status differences
b. big picture; details
c. relationship; status differences
d. details; big picture
53. Males consider it _________ appropriate to ask for help as compared to females (Tannen,
1990).
a. never
b. equally
c. more
d. less
54. One of the first things we need to do to overcome gender differences in communication is to
________ them.
a. ignore
b. emphasize
c. acknowledge
d. overlook
55. According to Burgoon (1994), at least 65 percent of the interpretation of a message is
accounted for by __________ communication.
a. verbal
b. nonverbal
c. both verbal and nonverbal
d. peripheral
56. Sometimes our nonverbal behaviors are not consistent with our verbal communication.
When this happens, we say our nonverbal communications
a. have a lack of fit.
b. are incongruent.
c. are nonrepresentative.
d. are irrelevant.
57. ________ is a nonverbal behavior that has different meanings in different cultures.
a. Asking questions
b. Eye contact
c. Task-oriented communication
d. Smiling
456
58. Jason was often told by his mother to stand up straight. It wasn’t until he studied human
relations in college that he learned an erect posture signaled confidence and honesty in
_________ cultures.
a. Eastern
b. Western
c. collectivistic
d. feminine
59. _________ involves the direction your body is facing relative to those with whom you are
interacting.
a. Body posture
b. Body orientation
c. Physical appearance
d. Personal space
60. In Western culture, facing a person directly when speaking indicates
a. a lack of interest.
b. dishonesty.
c. directness and interest in the other person.
d. that we are trying to end the conversation.
61. Touch is often used by a communicator to help
a. build rapport.
b. signal the conversation is over.
c. decrease trust.
d. decrease compliance.
62. In conversation, men and women in Western culture use touch
a. similarly.
b. differently, in that men use touch for status and women use touch for intimacy.
c. differently, in that women use touch for status and men use touch for intimacy.
d. differently, in that men use touch more often than women.
63. In Arab culture, ____________ is/are an important part of nonverbal communication.
a. taste
b. touch
c. facial expressions
d. smell
64. The ____________ phenomenon is the name given by social psychology for the strong
relationship between attractiveness and other characteristics, such as friendliness and
intelligence.
a. “Beauty-Success”
b. “What Is Good Is Beautiful”
c. “What Is Positive Is Beautiful”
d. “What Is Beautiful Is Good”
65. Austin had a graduate school interview planned for March, and his mother asked whether he
planned on removing his facial piercings. He replied, “Oh, Mom, they will accept me or not
accept me based on my credentials, not my looks.” What does Austin’s mom know that he
doesn’t?
a. He will be taken less seriously if he dresses in a manner that conforms to the
expectation of the profession.
b. Piercings are the new “in” thing in graduate school.
c. He will be taken more seriously if he dresses in a manner that conforms to the
expectation of the profession.
d. His piercings will be irrelevant in the interview.
66. Which of the following statements best describes the relationship between personal space
and a person’s status?
a. Status is unrelated to personal space.
b. Individuals with lower status demand greater amounts of personal space.
c. Individuals with higher status demand greater amounts of personal space.
d. Individuals with higher status demand lesser amounts of personal space.
67. ___________ is/are communication that is verbal, but wordless.
a. Pseudolanguage
b. Facial expressions
c. Paralanguage
d. Gestures
459
68. Marriage researcher John Gottman has discovered that one of the best predictors of long-
term marital success is tone of voice. This is an example of
a. pseudolanguage.
b. facial expressions.
c. paralanguage.
d. gestures.
69. When Lydia talks, she uses a lot of expressions involving the movement of her hands, arms,
and other parts of the body. These nonverbal expressions are also known as
a. pseudolanguage.
b. facial expressions.
c. paralanguage.
d. gestures.
70. A new restaurant in town specializes in romantic music and soft lighting. The owners are
probably aware of the research demonstrating the effects of physical environment on
behavior. Studies have confirmed
a. faster music and harsher lighting tend to create more relaxed moods.
b. faster music and softer lighting tend to create more relaxed moods.
c. slower music and harsher lighting tend to create less moods.
d. slower music and softer lighting tend to create more relaxed moods.
71. Compared to cultures low in contact, cultures high in contact tend to be
a. less open with each other.
b. less likely to use nonverbal cues to signal warmth and closeness.
c. more nonverbally expressive.
d. more verbally expressive.
72. Which of the following regions is considered a low contact culture?
a. Russia
b. Arabia
c. Latin America
d. Great Britain
73. When it comes to nonverbal communication, individuals in collectivistic cultures tend to
a. be less open with each other.
b. coordinate their schedules and actions with their family groups.
c. be more self-centered about activities and plans.
d. express less synchrony when dancing.
74. Individuals from high power distance cultures encourage emotions that
a. equalize power differences among members.
b. minimize power differences among members.
c. promote and maintain power differences among members.
d. are easily understood by all members of the culture.
75. Individuals in ________ power distance cultures are ________ sensitive to the impact of
their paralanguage on others.
a. high; less
b. low; more
c. high; more
d. low; less
