A.Internal process
B.Financial
C.Innovation and learning
D.Customer
33) When merchandise that was sold on account is returned, which accounts are
affected?
A.Cash, accounts receivable, cost of goods sold, and sales returns
B.Sales returns, accounts receivable, merchandise inventory, and cost of goods sold
C.Sales returns, accounts receivable, purchases, and cost of goods sold
D.Sales returns, accounts receivable, purchases, and merchandise inventory
34) What is a bottleneck?
A.A narrow area in the plant layout often causing the production process to slow due to
the inability of production workers to move the product from station to station
B.A manufacturing strategy used to control the production process by minimizing or
eliminating excess inventory
C.The point in the manufacturing process where demand for the product exceeds the
ability to produce the product
D.All of these describe a bottleneck in the production process
35) Profitability refers to the ability of the business to:
A.earn a reasonable amount of income
B.provide owners with dividends
C.pay its current and noncurrent liabilities
D.manage its accounts receivable and inventory
36) The investment turnover is the ratio of:
A.income from operations to sales
B.income from operations to invested assets
C.assets to liabilities
D.sales to invested assets