Which of these is the perspective of the balanced scorecard that uses such measures as
customer satisfaction, customer retention, market share, and customer profitability?
A.financial perspective.
B.internal business and production process perspective.
C.learning and growth perspective.
D.customer perspective.
Which of the following is true regarding normal costing?
A.Normal costing assigns to products actual direct material and direct labor costs plus
an amount representing “normal” manufacturing overhead.
B.Under normal costing, a firm derives a rate for applying overhead to units produced
before the production period begins.
C.Under normal costing, a firm uses a predetermined overhead rate in applying
overhead to each unit as the firm produces it throughout the year.
D.All of the answers are correct.
The Work-in-Process account both describes the transformation of inputs into outputs in
a company and accounts for the costs incurred in the process. The key equation in
symbols is