Please consider the following short case as you respond to the question:
Sue and Sally are partners in a small local bakery specializing in wedding and birthday
cakes. They use a simple Excel spreadsheet to record journal entries and prepare
financial statements and tax returns. Robert, the owner of a consulting company that
installs and maintains ERP systems, has recently approached them about the possibility
of implementing an ERP system in their operations. If they accept his offer, Robert will
provide a series of online tutorials to help them learn about the new system. Sue and
Sally believe the implementation of the ERP system will make it easier for them to
borrow money to expand the bakery.
Based on the information in the case, all parties need to be concerned with which of the
following common causes of ERP implementation failure?
A. Inaccurate data in the system
B. Unrealistic expectations
C. Both inaccurate data in the system and unrealistic expectations
D. Neither inaccurate data in the system nor unrealistic expectations
Please consider the following short case as you respond to the question:
Sue and Sally are partners in a small local bakery specializing in wedding and birthday
cakes. They use a simple Excel spreadsheet to record journal entries and prepare
financial statements and tax returns. Robert, the owner of a consulting company that
installs and maintains ERP systems, has recently approached them about the possibility
of implementing an ERP system in their operations. If they accept his offer, Robert will
provide a series of online tutorials to help them learn about the new system. Sue and
Sally believe the implementation of the ERP system will make it easier for them to
borrow money to expand the bakery.
Which of the following best pairs a fact from the case with an appropriate cause of ERP
system failures?
A. Sue and Sally are partners in a small local bakery; poor leadership from top
management