B.not wait for inspections of finished products to reveal defects and then rework
defective goods.
C.establish quality goals and procedures at the beginning of the process and aim for
zero defects.
D.All of the answers are correct.
Activity-based management can reduce customer response time by
A.identifying the activities that consume the most resources.
B.making the activities more efficient.
C.identifying non-value-added activities which the firm can eliminate.
D.All of the answers are correct.
The steps of the net present value method for making long-term decisions include
A.estimate the amounts of future cash inflows and future cash outflows in each period
for each alternative under consideration.
B.requiring the use of the applicable treasury rate as the discount rate in computing the
present value of future cash flows.
C.if the present value of the future cash inflows exceeds the present value of the future
cash outflows for a proposal, reject the alternative.
D.ignore depreciation because it is not a cash flow and does not affects the after-tax