Chapter 5
Number of statements issued 225,000 50,000 25,000
Processing transactions 9,000,000 1,000,000 250,000
Number of telephone minutes 500,000 300,000 200,000
Number of ATM transactions 675,000 100,000 25,000
Number of checking accounts 19,000 4,000 2,000
A. Calculate the total number of checking accounts.
B. Calculate the yearly overall cost per checking account.
C. Calculate the monthly overall cost per checking account.
128. Sallisaw Savings & Loan has requested an analysis of checking account profitability by customer type. Customers
are categorized according to size of their account: low balances, medium balances, and high balances. The activities
associated with the three different customer categories and their associated annual costs are as follows:
Opening and closing statements $ 100,000
Issuing monthly statements $ 150,000
Processing transactions $1,025,000
Customer inquiries $ 200,000
Providing ATM services $ 560,000
Total cost $2,035,000
Additional data concerning the usage of the activities by the various customers are also provided:
Account Balance
Low Medium High
Number of accounts opened/closed 7,500 1,500 1,000
Number of statements issued 225,000 50,000 25,000
Processing transactions 9,000,000 1,000,000 250,000
Number of telephone minutes 500,000 300,000 200,000