Unlock document.
This document is partially blurred.
Unlock all pages and 1 million more documents.
Get Access
1. In SWOT analysis, strengths and weaknesses are most easily identified by looking:
2. In SWOT analysis, opportunities and threats are identified by:
3. Which of the following does not represent a possible opportunity for a manufacturing firm
as a part of SWOT analysis?
4. The balanced scorecard:
5. The balanced scorecard can be made more effective by developing it at a detail level so
that employees:
6. The Euro is:
7. The main objective of value chain analysis is to identify stages of the value chain where
the firm can:
8. It is becoming more common to see manufacturing firms use the value chain to take
strategic steps to improve the overall profitability of the firm by:
9. With regard to critical success factors, which one of the following would not be
considered a financial measure of success?
10. Which one of the following customer critical success factors is best measured by
warranty expense?
11. Which one of the following is not usually included as a perspective of the balanced
scorecard?
12. Which of the following best describes the type of information that cost management must
provide that is most important for the success of the organization?
13. After critical success factors (CSFs) have been identified, the next step in developing a
competitive strategy is to develop relevant and reliable measure for these CSFs. These measures
are important to help the organization:
14. A firm has decided to use the balanced scorecard. Which of the following is not an
advantage the company will gain by using the balanced scorecard?
15. During which step of value chain analysis will the company discover whether or not it has
a cost advantage, and why?
16. A local pharmaceutical firm has just announced its discovery of a revolutionary new drug
for dieting. However, due to its deteriorating relationship with its union, the unionized portions of
the company's employees have threatened to strike. In addition, the company's stock has started
to drop due to the firm's difficulty in paying off some of its debt. In this example, what was the
firm's core competency(ies)?
17. During the strengths and weaknesses portion of a firm's SWOT analysis, which of the
following would not be discovered?
18. When a firm is determining its opportunities and threats, which of the following would not
be mentioned?
19. The declining value of the U.S. dollar relative to other currencies in recent years means
that:
20. The cause and effect relationships among critical success factors are best captured in:
21. Which of the following types of organizations can most benefit from value chain
analysis?
22. Which of the following would not likely be a perspective of a balanced scorecard for a
consumer products retailer?
23. Which of the following statements concerning value chain analysis is false?
24. Which of the following would likely not be considered part of the value chain in a service
firm?
25. When performing value chain analysis, which of the following should a firm take into
account?
26. Both cost leadership and differentiated firms can improve on execution through:
27. To increase profitability, companies such as IBM and General Electric have shifted their
strategic focus toward:
28. Which of the following is not a key benefit of the balanced scorecard (BSC)?
29. A strategy map is:
30. Sustainability is the balancing of short and long term goals in all three dimensions of the
company's performance. Those three areas are:
31. Over the past several years it has become increasingly important for firms to improve
achievement towards their social and environmental responsibilities. What is the best way the
management accountant can help the firm improve on sustainability?
32. In terms of strategic cost management for not-for-profit organizations, which of the
following is false?
33. In order to remain competitive in the contemporary business environment, several firms
have started training their employees to stop viewing problems as strictly functional - that is, as
only a marketing problem, or an accounting problem, for example. What does this trend illustrate
about strategic management?
34. Which of the following organizations presents awards to firms that excel at execution of
strategy, based on criteria such as leadership, marketing, strategic planning and process
management?
35. The financial critical success factor of profitability can be measured by:
36. Using value-chain analysis, a firm can develop a competitive advantage by specifically
looking for ways to:
37. Value activities can best be defined as:
