90. ________ is a firm’s ability to implement low costs compared to its competitors with
productivity improvements, increased efficiency, reduction of waste, and the use of cost control.
91. The balanced scorecard measures an organization’s performance in all of the following
areas EXCEPT:
92. Rodenberger Corporation keeps careful track of the time required to fill orders. The times
recorded for a particular order appear below:
The delivery cycle time was:
93. Marazzi Corporation keeps careful track of the time required to fill orders. The times
recorded for a particular order appear below:
The throughput time was:
94. Reifsnyder Corporation keeps careful track of the time required to fill orders. The times
recorded for a particular order appear below:
The manufacturing cycle efficiency (MCE) was closest to:
95. ________ communicates an organization’s strategy into an inclusive set of performance
measures that provide the structure for implementing that strategy.
96. The first step to the successful implementation of a balanced scorecard is specifying the:
97. Lantagne Corporation keeps careful track of the time required to fill orders. Data
concerning a particular order appear below:
The throughput time was:
98. Lantagne Corporation keeps careful track of the time required to fill orders. Data
concerning a particular order appear below:
The manufacturing cycle efficiency (MCE) was closest to:
99. Lantagne Corporation keeps careful track of the time required to fill orders. Data
concerning a particular order appear below:
The delivery cycle time was:
100. Albro Corporation keeps careful track of the time required to fill orders. The times
recorded for a particular order appear below:
The delivery cycle time was:
101. Albro Corporation keeps careful track of the time required to fill orders. The times
recorded for a particular order appear below:
The throughput time was:
102. Albro Corporation keeps careful track of the time required to fill orders. The times
recorded for a particular order appear below:
The manufacturing cycle efficiency (MCE) was closest to:
103. A balanced scorecard shows measures of performance as they related to areas of
performance. Which of the following is a measure of performance of customer value?
104. Which of the following is not one of the four areas of strategic action on a balanced
scorecard?
105. Which of the following best describes the customer performance area of the balanced
scorecard?
106. The ABC Manufacturing Company collected the following information (in days) for April
and May.
Required:
a. Calculate the manufacturing cycle efficiency for April and May.
b. Calculate the processing time required for May so that May’s manufacturing cycle efficiency is
equal to April’s manufacturing cycle efficiency.
107. The XYZ Manufacturing Company collected the following information (in days) for July and
August.
Required:
a. Calculate the manufacturing cycle efficiency for July and August.
b. Assume September’s processing time will be the same as August’s. If XYZ’s target for
manufacturing cycle efficiency is 65%, what will September’s target for manufacturing cycle time
be?
108. The Acme Company collected the following information (in days) for November and
December.
Required:
a. Calculate the manufacturing cycle efficiency for November and December.
b. Assume January’s processing time will be the same as December’s. If Acme’s target for
manufacturing cycle efficiency is 65%, what will January’s target for non-processing times be?
109. The ABC Manufacturing Company collected the following information (in days) for April
and May.
Required:
a. Calculate the manufacturing cycle efficiency for April and May.
b. Calculate the processing time required for May so that May’s manufacturing cycle efficiency is
equal to April’s manufacturing cycle efficiency.
110. The XYZ Manufacturing Company collected the following information (in days) for July and
August.
Required:
a. Calculate the manufacturing cycle efficiency for July and August.
b. Assume September’s processing time will be the same as August’s. If XYZ’s target for
manufacturing cycle efficiency is 65%, what will September’s target for manufacturing cycle time
be?
111. The Acme Company collected the following information (in days) for November and
December.
Required:
a. Calculate the manufacturing cycle efficiency for November and December.
b. Assume January’s processing time will be the same as December’s. If Acme’s target for
manufacturing cycle efficiency is 65%, what will January’s target for non-processing times be?