51) Express Travel decides to price delivery service according to the results of a recent activity-
based costing (ABC) study. The study indicates Express Travel should charge $16 per order, 1%
of annual order value for general delivery costs, $2.50 per item, and $45 for delivery.
A year later, Express Travel collected the following information for three of its customers:
Cost driver Customer A Customer B Customer C
Number of orders 18 8 12
Number of deliveries 10 10 24
Total number of items 2,000 4,000 12,000
Annual order value $ 120,000 $ 80,000 $ 100,000
What are the total delivery costs charged to Customer C during the year?
A) $16,863.
B) $20,000.
C) $31,272.
D) $32,272.
52) Activity-based costing (ABC) information cannot be used by managerial decision-makers to
evaluate the:
A) profitability of a customer.
B) market potential of a product.
C) cost of using a particular supplier.
D) whether to continue providing a service.