4) which of the following is not a major change in the business environment that has
affected the way many companies think about conducting business?
a.an increased focus on the customer, especially their opinions about functionality and
quality
b.a growing emphasis on globalization -new markets for products and new competitors
c.a larger number of companies are starting to use advanced information technologies,
such as business intelligence
d.the development of improved cost management methods
5) during the current year, outlytech corp. expected to sell 24,000 telephone switches.
fixed costs for the year were expected to be $12,144,000, the unit sales price was
budgeted at $3,200, and unit variable costs were budgeted at $1,440.
outlytech’s margin of safety (mos) in units is (rounded up to nearest whole number):
a.18,270
b.17,100
c.20,880
d.16,970
e.22,190
6) the value chain analysis used in connection with the make-or-buy decision often
leads a firm to make use of:
a.activity-based costing (abc)
b.cost-volume profit (cvp) analysis
c.outsourcing options
d.relevant cost-based pricing
e.value stream accounting
7) operation costing uses which of the following costing systems?