Portelli Services provides room-cleaning arrangements for hotels in Pennsylvania. On
April 1, Silvia Hotels & Resorts signed an agreement to outsource its room-cleaning
functions to Portelli. The contract specifies the service fee to be $15,000 per month, and
all payments are to be made shortly after the end of each quarter. It also specifies that
Portelli will receive an additional quarterly bonus of $3,000 if, during that quarter,
Silvia receives no more than five complaints from customers about room cleanliness. –
On April 1, based on historical experience, Portelli estimated that there is a 75% chance
that it will earn the quarterly bonus.
– On May 5, Portelli learned that, during March, there were two complaints from
customers related to room cleanliness. Based on this new information, Portelli revised
its estimate downward to 40% that it would earn the quarterly bonus.
– On June 30, Silvia notified Portelli that, for the quarter ended, there were four
complaints associated with room cleanliness, so Portelli would receive the bonus. Two
days later, Portelli received all payments due for all services rendered in the second
quarter, including the bonus. Portelli bases estimates of variable consideration on the
most likely amount it expects to receive.
Prepare Portelli’s May 31 journal entry to record the revenue earned in May, as well as
any appropriate adjustments to the revenue earned in April. During the month of May,
Portelli earns service revenue of another $15,000. At this point, Portelli estimates that it
will most likely not be able to earn the quarterly bonus, based on the trend in the
number of customer complaints. Thus, Portelli must reduce its bonus receivable
recorded in April to zero and record the offsetting adjustment in revenue.