The authors recommend that ________ costs should not be allocated to products or
services.
A) nonproduction
B) value-chain functions
C) central corporate support costs
D) service department costs
Utah Company makes three types of products. The company has two types of
customers. The cost to serve all customers is $12,000 and is allocated to customer types
based on the number of manager visits to customer locations. The following data are
available:
Product 1 Product 2 Product 3
Sales $5,000 $6,000 $30,000
Cost of goods sold 4,000 4,800 15,000
Gross margin $1,000 $1,200 $15,000
Customer Type 1 Customer Type 2
Product 1 Sales $500 $4,500
Product 2 Sales $1,000 $5,000
Product 3 Sales $16,000 $14,000
Manager visits 4 12
What is the cost to serve for Customer Type 2?
A) $2,400
B) $6,000
C) $9,000
D) $12,000