Budget Taxi Service operates a transportation service from the local airport to the major
hotels in the area. All the hotels are located within a five mile radius of the airport. A
majority of Budget’s customers are business people who fly in and out of the city
frequently.
Required:
Identify one measure in each of the four perspectives of the balanced scorecard that
Budget’s managers should monitor. Explain your reasoning for each.
During November, Ironwood Manufacturing used 10,375 direct labor hours and paid
direct labor wages of $166,000. The company incurred manufacturing overhead of
$368,540 during this same time period. For the entire year, Ironwood estimated total
manufacturing overhead would be $4,410,000, direct labor hours would be 126,000,
and total direct labor wages would be $1,992,000. Company managers determined that
manufacturing overhead would be applied based on direct labor hours. For the month of
November, manufacturing overhead was
a. $1,040 overapplied
b. $5,415 underapplied
c. $5,415 overapplied