Chapter 5: Nonverbal Communication
Test Bank
Multiple Choice
1. Vocalics is also referred to by which term?
a. Parasol
b. Paralanguage
c. Parabasis
d. Paradromic
2. Illustrators are the kinds of nonverbal gestures that ______.
a. signal a feeling not expressed in words to clarify meaning
b. are emblematic
c. signal something said in words to help visualize meaning
d. are more ambiguous
3. Sustained eye contact for a longer period of time, or gaze, is _____.
a. always threatening
b. sometimes threatening
c. always positive
d. always misinterpreted
4. The study of proxemics in nonverbal communication would include ______.
a. observing eye blinks in a conversation
b. observing numbers of “ums” and “you knows” in a conversation
c. observing how people claim space and territory
d. observing how people gesture
5. If you like to sit in the same seat in class every day and get upset if someone takes
your spot, you are experiencing ______.
a. gestures
b. territoriality
c. expressionism
d. posture
6. The study of kinesics in nonverbal communication would include ______.
a. observing vocal variety in a conversation
b. observing numbers of “ums” and “you knows” in a conversation
c. observing how people claim space and territory
d. observing how people stand or gesture
7. The study of vocalics in nonverbal communication includes ______.
a. observing tone of voice in a conversation
b. observing how people claim space and territory
c. observing how people stand or gesture
d. observing eye blinks in a conversation
8. The study of chronemics in nonverbal communication includes ______.
a. observing eye blinks in a conversation
b. observing vocal variety in a conversation
c. observing how people claim space and territory
d. observing how people time the “flow” of conversation
9. When we hand over speaking to another person, it is known as ______.
a. turnover
b. turnaround
c. turnkey
d. turn taking
10. The study of haptics in nonverbal communication includes ______.
a. observing vocal variety in a conversation
b. observing how people time the “flow” of conversation
c. observing how people casually touch each other
d. observing eye blinks in a conversation
11. Effective encoding of your nonverbal communication involves ______.
a. disguising your emotions and feelings
b. paying more attention to the other person
c. exhibiting emotional clarity
d. paying less attention to the other person
12. We are more likely to require more personal space in a communication interaction if
______.
a. we know the other person extremely well
b. we come from an Arabic cultural background
c. we come from a Hispanic cultural background
d. we do not know the other person at all
13. Similarities between verbal and nonverbal communication include that ______.
a. both are impersonal
b. both are precise and nonambiguous
c. both are free from rules
d. both are influenced by culture
14. Nonverbal communication is different from verbal communication because it is
______.
a. continuous
b. under our control
c. guided by rules
d. connected to culture
15. Nonverbal communication often happens without our control and knowledge; when
this betrays our internal feelings, it is called ______.
a. adage
b. leakage
c. prestige
d. vantage
16. Nonverbal communication can do which of the following in relation to verbal
communication?
a. Repeat or reinforce
b. Remain impersonal
c. Remove all ambiguity
d. Be conveyed only through a single channel
17. According to Mehrabian, Ferris, and Wiener, more than 50% of emotional word
meaning comes from ______.
a. tone of voice
b. words
c. body movement
d. pitch of voice
18. Examples of dynamic nonverbal communication would not be likely to include
______.
a. facial expressions
b. gestures
c. eye contact
d. eye color
19. Examples of static nonverbal communication would include ______.
a. eye contact
b. eye color
c. pupil dilation
d. blinking rate
20. When an environment is perceived to restrict movement, this is referred to as the
dimension of ______.
a. distance
b. privacy
c. constraint
d. formality
1. CHOOSE ALL THAT APPLY. Personal space researchers have determined
that ______.
a. personal distance measures 18-48 inches
b. intimate distance measures contact to 18 inches
c. public distance measures 10-15 feet
d. social distance measures 48-144 inches
2. CHOOSE ALL THAT APPLY. Examples of overintensification in facial management
would be ______.
a. widening eyes when surprised
b. cringing at the sight of something unpleasant
c. curtseying in the presence of the Queen of England
d. gaping at a person dressed inappropriately
3. CHOOSE ALL THAT APPLY. Pitch is described as ______.
a. the frequency of sound waves
b. the highness of a person’s voice
c. the lowness of a person’s voice
d. the speed at which a person speaks
4. CHOOSE ALL THAT APPLY. When nonverbal cues are missing, it can be difficult to
evaluate or assess ______.
a. text messages
b. facial expressions
c. e-mails
d. comments on social networking websites
5. CHOOSE ALL THAT APPLY. Messages may be conveyed through multichanneled
nonverbal communication by way of ______.
a. sight
b. sound
c. taste
d. smell
1. You cannot have face-to-face interactions without nonverbal communication.
2. Nonverbal communication is always intentional.
3. Nonverbal communication can help to begin, regulate, or terminate communicative
interactions.
4. If you can decode nonverbal communication successfully, you do not need to be
concerned about encoding it.
5. Nonverbal communication does not have an effect on the flow (the starting and
stopping) of communication.
6. Nonverbal communication is rarely ambiguous or difficult to interpret.
7. Nonverbal and verbal communication are both influenced by culture.
8. Nonverbal communication can sometimes contradict verbal communication within the
same message.
9. Some cultures may view silence as a sign of respect.
1. Why might people believe that some nonverbal communication is universally
understood?
2. Identify at least three types of nonverbal communication.
3. How does eye contact differ in Western and Eastern cultures?
1. Explain why the four common misconceptions about nonverbal communication are
false or misleading.
2. Explain how it is or is not possible for people to read the nonverbal communication of
others.
3. Explain how it is or is not possible to detect deception accurately through nonverbal
communication.
4. Explain the difference between static and dynamic nonverbal communication.
Difficulty Level: Medium
5. Give an example of a form of nonverbal communication that is influenced by culture.
6. Discuss the connection between relationships and use of personal space.
7. How are the rules of nonverbal communication learned?
8. Explain how a nonverbal signal can substitute or emphasize a verbal message.
9. How does the context of environment affect the way people communicate with one
another?
10. Explain how chronemics involves the passage of time.
11. How can people’s personal habits assist in identifying them?
13. Explain how nonverbal communication serves to punctuate how you talk to people.