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Chapter 10: Groups and Leaders
Test Bank
Multiple Choice
1. A group’s culture is reflected in its members’ ______.
a. intrapsychic communication
b. language and special terms
c. individual values
d. task
2. Informal power is ______.
a. always held by the designated leader
b. sometimes based on communication competence
c. based only on roles
d. decided by majority rule
3. A leader who focuses on getting the job done, keeps members on track, and follows
a strict agenda is identified as a ______.
a. socioemotional leader
b. team leader
c. task leader
d. motivational leader
4. A leader who pays attention to members’ feelings, comfort, and satisfaction with
outcomes is identified as a ______.
a. socioemotional leader
b. team leader
c. task leader
d. motivational leader
5. The punishments for violating group norms are called ______.
a. in-grouping
b. wagon-circling
c. sanctioning
d. emancipating
6. A part that fits in with the parts other people play in a performance is a ______.
a. sanction
b. role
c. disruption
d. assimilation
7. A role that functions to encourage group members and to develop and maintain
positive communication and relationships among group members is a ______.
a. task role
b. subrole
c. disruptive role
d. social role
8. A shared pattern of interactions that reflects and guides beliefs, values, and attitudes
of the group is known as a ______.
a. group role
b. group cohesiveness
c. group culture
d. group assessment
9. A networking group is distinguished from other types of groups in the chapter
because membership is ______.
a. restricted
b. invited
c. specific
d. not defined
10. Cells of disgruntled group members who feel undervalued, mistreated, disrespected,
not included, or overlooked are referred to as ______.
a. out-groups
b. in-groups
c. shunnees
d. sanctions
11. A formal group is distinguished from other types of groups because it ______.
a. focuses on advising, comforting, and raising consciousness on issues
b. evaluates or creates new concepts or products
c. produces a best solution for a problem
d. helps to run an organization
12. An advisory group is distinguished from other types of groups because it ______.
a. focuses on advising, comforting, and raising consciousness on issues
b. evaluates or creates new concepts or products
c. produces a best solution for a problem
d. builds or sustains relationships
13. A creative group is distinguished from other types of groups because it ______.
a. focuses on advising, comforting, and raising consciousness on issues
b. evaluates or creates new concepts or products
c. produces a best solution for a problem
d. builds or sustains relationships
14. Which of the following is NOT representative of both Tuckman’s and Fisher’s
models of group development?
a. Development and decision making is a linear process.
b. Communication is frequently taken for granted.
c. Relationships tend to be absent altogether.
d. The models contain four stages.
15. Group commitment is most evident when group members ______.
a. are not dedicated to their shared goal
b. demonstrate concern for each others’ well-being
c. strive for individual recognition
d. disrespect each other
16. Group expectations about behavior ______.
a. always require mutual respect
b. never break down individuality
c. set norms for how members interact
d. never involve punishment
17. Group roles that function in opposition to group productivity and cohesion are
referred to as ______.
a. counteractive roles
b. disruptive roles
c. informal roles
d. social roles
18. Professor Johnson is known to be the chair of the faculty promotions committee.
Professor Johnson possesses which kind of power based on this information?
a. Legitimate
b. Coercive
c. Referent
d. Renown
19. Irving Janis identified groupthink as a phenomenon that occurs in groups that are
______.
a. more concerned with making good decisions than with getting along
b. equally concerned with making good decisions and getting along
c. more concerned with getting along than with making good decisions
d. more concerned with making good decisions than with making money
20. Cohesiveness, or the ability of group members to work in unison, is ______.
a. always desirable in a group
b. desirable if it does not lead to groupthink
c. desirable if it helps members create romantic relationships
d. never desirable in a group
1. CHOOSE ALL THAT APPLY. What are the problems with the concept that leadership
involves a formal position and that its activities include similar activities?
a. Leadership differs across domains.
b. All levels of leadership are the same.
c. Different groups employ various levels of formality.
d. People progress through leadership roles in various ways.
2. CHOOSE ALL THAT APPLY. These features do NOT exist in creative groups.
a. The assignment of a leader
b. Criticism of other group members
c. Focus on a task
d. A formal structure
3. CHOOSE ALL THAT APPLY. Select the phases in Aubrey Fisher’s model.
a. Emergence
b. Conflict
c. Confusion
d. Supplementing
4. CHOOSE ALL THAT APPLY. The key components in the study of leadership are
______.
a. leadership ethics
b. leadership vision
c. leadership division
d. leadership power
e. leadership styles
5. CHOOSE ALL THAT APPLY. In addition to information and formal leadership power,
what are the more specific types of leadership power?
a. Illegitimate
b. Coercive
c. Referent
d. Reward
e. Expert
6. CHOOSE ALL THAT APPLY. What are some of the characteristic elements of
groups?
a. Cultures
b. Norms
c. Independence
d. Cohesiveness
e. Roles
7. CHOOSE ALL THAT APPLY. What are the requirements of a group?
a. They require fewer than three people.
b. They cannot be too large or people won’t be able to fully contribute.
c. They require at least three people.
d. They are more than just a collection of people.
1. Creative groups are groups made up solely of writers, artists, and performers.
2. One evident norm or rule in a prison organization is the expectation of hierarchy.
3. Groupthink refers to group members placing a higher priority on keeping the process
running smoothly than on voicing opinions that contradict the majority opinion or that of
the leader.
4. Any collection or assembly of people can be defined as a group, according to your
text’s authors.
5. Interdependence means that everyone in a group works in a solitary fashion and only
is concerned with his or her part of a project.
6. Certain types of groups are less structured and less formal than others.
7. The purpose of support groups is to help run an organization.
8. Networking groups always use face-to-face communication.
9. Socioemotional leaders focus on group member satisfaction and well-being.
1. How are groups differentiated?
2. What factor, though important, is missing from Aubrey Fisher’s model regarding
groups?
3. What determines the success of a group?
4. Why do people prefer their leaders to be visionaries?
1. When does a group come into being?
2. Provide a definition of a group consistent with the definition given in Duck and
McMahan.
3. Explain the similarity and difference between formal and advisory groups.
4. Identify the five phases of group development named by psychologist Bruce
Tuckman and note which comes first in group formation.
5. Explain the concept of group cohesiveness.
6. Explain how language may be used within a group culture.
7. Explain how groups have relationships inside and outside of their meetings.
8. Explain how leadership style differs across all possible domains.
9. What is the main problem regarding leadership ethics?
10. When can the transaction of leadership be confirmed?
