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Page 1
1. A small group usually consists of between three and twenty people.
A) True
B) False
2. Agendas identify what will be accomplished during a meeting, not time limits for
discussion.
A) True
B) False
3. Group-member roles that directly relate to the accomplishment of the group's objectives
are called social roles.
A) True
B) False
4. Antigroup roles include “blocker,” “floor hogger,” and “recognition seeker.”
A) True
B) False
5. Conflict is inevitable and by nature destructive.
A) True
B) False
6. Personal-based conflict is a form of productive conflict.
A) True
B) False
7. Issues-based conflict allows members to test and debate ideas and potential solutions.
A) True
B) False
8. Groupthink is the tendency of group members to accept information and ideas without
subjecting them to critical analysis.
A) True
B) False
Page 2
9. Engaging in devil's advocacy refers to arguing for the sake of raising issues or concerns
about the idea under discussion.
A) True
B) False
10. Most effective leaders take full responsibility for achieving the group results.
A) True
B) False
11. Most negative experiences in groups result from a lack of a clear goal.
A) True
B) False
12. The six-step process of reflective thinking is based on the work of Abraham Maslow.
A) True
B) False
13. Group presentations are regularly assigned in the classroom but rarely delivered in the
workplace.
A) True
B) False
14. Group presentations and individual presentations share very few characteristics.
A) True
B) False
15. Teams should consider placing their strongest speakers at the opening and conclusion of
the presentation.
A) True
B) False
16. Groups should strive to achieve groupthink.
A) True
B) False
Page 3
17. Devil's advocacy and dialectical inquiry are two ways to encourage groupthink.
A) True
B) False
18. In a group setting, “recording secretary,” “moderator,” “initiator,” and “information
seeker” are examples of
A) social roles.
B) dyadic roles.
C) task roles.
D) counterproductive roles.
19. _____ is one example of a social role in a group setting.
A) Gatekeeper
B) Recognition seeker
C) Moderator
D) Blocker
20. In a group setting, the “blocker” and the “recognition seeker” are examples of
A) social roles.
B) dyadic roles.
C) task roles.
D) antigroup roles.
21. Productive conflict is
A) issues-based.
B) personality-based.
C) groupthink-based.
D) motivation-based.
22. Groups prone to groupthink typically exhibit which of the following behaviors?
A) Participants reach a consensus and avoid conflict in order not to hurt others'
feelings, but without genuinely agreeing.
B) Members who do not agree with the majority of the group are not pressured to
conform.
C) Disagreement, tough questions, and counterproposals are encouraged.
D) More effort is spent testing the decision than justifying it.
Page 4
23. Arguing for the sake of raising issues or concerns about an idea is called
A) groupthink.
B) devil's advocacy.
C) an agenda.
D) interpersonal responsibility.
24. _____ goes a step further than arguing for the sake of raising issues or concerns about
the idea under discussion by proposing a countersolution to the idea.
A) Groupthink
B) Devil's advocacy
C) Dialectical inquiry
D) Leadership
25. Directly asking members to contribute, setting a positive tone, and making use of devil's
advocacy and dialectical inquiry are three techniques that group leaders can use to encourage
A) active participation.
B) groupthink.
C) friendship.
D) status differences.
26. The first step in John Dewey's reflective-thinking process is to
A) identify the problem.
B) conduct research and analysis.
C) generate solutions.
D) establish guidelines and criteria by which solutions will be judged.
27. To ensure _____ consistency, one person should coordinate templates for slides, videos,
and/or audio.
A) transition
B) time limit
C) role
D) design
28. Which of the following is not a guideline for effective team presentations?
A) assign roles and tasks to team members
B) establish transitions between speakers
C) coordinate the presentation aids
D) rehearse individually and separately
Answer Key
1. A
2. B
