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1. At least __________ of messages are communicated nonverbally.
A) one-third
B) two-thirds
C) one-fourth
D) one-half
2. What are the three major influences on nonverbal communication?
A) toughness
B) competition
C) empathy
D) disengagement
3. Erin and Ce-Ce greeted each other with a slap on the back. This is an example of which
type of nonverbal behavior?
A) Traditionally feminine
B) Traditionally masculine
C) Monochronic
D) Polychronic
4. Which of these people is using computer-mediated communication?
A) Peter, who is writing a letter to his grandmother
B) Tina, who is having a face-to-face conversation with her roommate
C) Andy, who is texting his sister
D) Gina, who is delivering a speech in her public speaking class
5. Using all capital letters when sending a text message usually means that the sender is
__________.
A) laughing
B) crying
C) flirting
D) yelling
6. Abigail gazed into her daughter’s eyes, smiled, and said, “I love you.” Abigail used
nonverbal communication to __________ her verbal message.
A) supplement
B) contradict
C) regulate
D) accent
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7. Placing your finger over your lips while shushing someone at the library is an example of
using nonverbal communication to __________ a verbal message.
A) contradict
B) repeat
C) regulate
D) substitute for
8. When Dennis’s father asked him how his day went, Dennis looked down and mumbled
sadly, “It was great.” Dennis’s nonverbal communication __________ his verbal message.
A) supplemented
B) contradicted
C) substituted
D) repeated
9. As Jennie was leaving for school, her father stopped to talk to her about her plans for the
weekend. As they spoke, she checked her watch at least five times during the conversation
because she was in a rush to get to class. Jennie’s nonverbal communication served which
function?
A) Repeating
B) Accenting
C) Regulating
D) Contradicting
10. When you silently wave your arm to a friend to indicate that he or she should join you,
you are using nonverbal communication for which purpose?
A) Substituting
B) Repeating
C) Supplementing
D) Regulating
11. __________ verbal messages places emphasis on a particular part of the words you have
spoken.
A) Contradicting
B) Substituting
C) Accenting
D) Supplementing
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12. Leaning in while talking to a close friend is an example of which type of nonverbal
communication?
A) Olfactics
B) Kinesics
C) Haptics
D) Oculesics
13. Smiling and frowning are examples of which type of nonverbal communication?
A) Kinesics
B) Paralanguage
C) Facial expressions
D) Chronemics
14. In the United States, direct eye contact commonly indicates __________.
A) shyness
B) distrust
C) confidence
D) fatigue
15. Rubbing a partner’s arm represents what type of nonverbal communication?
A) Facial expressions
B) Chronemics
C) Haptics
D) Oculesics
16. What is the range of personal distance in the United States?
A) 0 inches to 18 inches
B) 18 inches to 4 feet
C) 4 feet to 12 feet
D) 12 feet or more
17. To maintain formal distance in the United States, you must stand __________ away
from the other person.
A) up to 18 inches
B) no more than 4 feet
C) up to 12 feet
D) at least 12 feet
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18. The clothing you wear is an aspect of which type of nonverbal communication?
A) Paralanguage
B) Physical appearance
C) Olfactics
D) Chronemics
19. Tattoos and nose rings are examples of __________.
A) artifacts
B) oculesics
C) paralanguage
D) kinesics
20. The study of the tone, pitch, accent, and volume of your voice is referred to as
__________.
A) olfactics
B) oculesics
C) proxemics
D) paralinguistics
21. Spraying some cologne on before a first date is an example of what type of nonverbal
communication?
A) Olfactics
B) Paralanguage
C) Proxemics
D) Haptics
22. Briana arrived to her friend’s barbecue an hour late because she knew that to her friend,
1:00 p.m. really meant 2:00 p.m. or later. This represents which type of nonverbal
communication?
A) Olfactics
B) Oculesics
C) Facial expressions
D) Chronemics
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23. James was heading to a meeting when he ran into his brother and ended up talking to
him for quite a while. When James finally arrived at the meeting—an hour after it was supposed
to begin—he found that the meeting hadn’t started and everyone was chatting informally over
donuts. The fact that the meeting hadn’t yet started even though it was scheduled to begin an
hour earlier indicates that James is most likely a member of which type of culture?
A) Monochronic
B) Polychronic
C) Olfactic
D) Oculesic
24. Which is an impact of technology on nonverbal communication?
A) Increased distance from celebrities
B) Less difficulty in determining a message’s truthfulness
C) Decrease in misunderstandings
D) Greater expectation of immediacy
25. Nonverbal communication refers to any type of communication, including the words.
A) True
B) False
26. Women hug each other and smile more than men.
A) True
B) False
27. Nonverbal communication supplements verbal communication.
A) True
B) False
28. Nonverbal messages never contradict verbal messages.
A) True
B) False
29. The study of sound is referred to as oculesics.
A) True
B) False
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30. It is possible to portray a number of emotions through your eyes.
A) True
B) False
31. Physical violence is a type of haptics that is harmful.
A) True
B) False
32. Men take up more personal space than women do.
A) True
B) False
33. Intimate distance is considered to be between 18 inches and 4 feet.
A) True
B) False
34. Some countries have little expectation of large personal space.
A) True
B) False
35. Physical appearance is a form of nonverbal communication in which the harshest
judgments are made.
A) True
B) False
36. Physical appearance includes the colors and clothing we wear, and even our choice of
hairstyle.
A) True
B) False
37. Male professors are judged by students on their attire more than female professors are.
A) True
B) False
38. Females with higher-pitched voices are usually seen as confident.
A) True
B) False
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39. The tone of a person’s words can display seriousness, humor, anger, and excitement.
A) True
B) False
40. Many countries think people in the United States care too much about personal hygiene.
A) True
B) False
41. Chronemics refers to the study of smell.
A) True
B) False
42. In the United States, we tend to have a high concern for time because we are a
polychronic culture.
A) True
B) False
43. With computer-mediated communication, there are greater expectations of immediacy
and response.
A) True
B) False
44. The messages implied by emoticons are usually unintentional.
A) True
B) False
45. We should avoid interpreting another person’s nonverbal messages through our own lens.
A) True
B) False
46. When using technology to send messages, we should be intentional about our use of
emoticons or emojis.
A) True
B) False
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47. The term _____________ is often used to describe racial and ethnic groups, but it can
include different religious and regional groups as well.
48. Behaviors that are _____________ exist in more than one culture.
49. Communication that occurs using electronic devices, including computers, tablets, cell
phones, and smartphones, is called _____________ communication.
50. When nonverbal communication _____________ verbal communication, it adds to or
enhances the words you speak or write.
51. When nonverbal behaviors _____________ verbal messages, the same message is
presented in two different ways.
52. Silently nodding your head to indicate yes is an example of nonverbal communication
_____________ for verbal communication.
53. When you use nonverbal communication to _____________ verbal communication, you
highlight one portion or word of a message.
54. _____________is another term for the study of body language.
55. The study of eye contact is called _____________.
56. The study of touch is a type of nonverbal communication that is often referred to as
_____________.
57. _____________ is the study of space.
58. _____________refers to the tone, pitch, accent, and volume of your voice.
59. The study of smell is also referred to as _____________.
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60. _____________ means doing one task at a time.
61. Many cultures prefer to do several tasks at once. These are considered
_____________cultures.
62. What’s the difference between traditionally feminine and traditionally masculine
nonverbal behaviors? Provide two examples of each.
63. Identify and describe three functions of nonverbal communication, and include an
example of each.
64. Jason has an interview for an internship at a law firm in upstate New York. He is very
nervous but wants to make sure his first impression is a good one. Using proxemics, olfactics,
and haptics, explain what Jason should do to prepare for and engage in his interview.
65. Chronemics is an important part of nonverbal communication. Define the term, and
discuss its cultural impact on nonverbal communication. Be sure to explain the difference
between polychronic and monchronic cultures.
Answer Key
1. B
2. C
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45. A