Close Encounters: Communication In Relationships, Fourth Edition
Laura K. Guerrero, Peter A. Anderson, and Walid A. Afifi
Instructor Resource
Chapter 14 – Healing the Hurt: Relationship Repair and Reconciliation
Test Questions
Multiple Choice
1. Which of the following individuals has a high quality of alternatives?
a. Gabriel, whose parents have a great relationship
2. The term comparison level refers to:
d. how your relationship compares to the fictional relationships you see on T.V.
3. The term investment refers to:
a. how well your relational partner meets your expectations
4. According to the model of accommodation, when people encounter problems and
become dissatisfied in their relationships, they:
a. make more investments into the relationship.
5. ____________________ behaviors involve standing by and letting conditions in
a relationship get worse.
a. exit.
6. In Rusbult’s accommodation model, which strategy for coping with dissatisfying
events is constructive and passive?
a. exit
7. The studies on jealousy and betrayal that are reported in your textbook suggest
that:
d. quality of alternatives and commitment lead to prosocial communication but
satisfaction and investment do not
8. In the investment model of relationship-maintaining behavior, the idea of
“derogating alternatives” means that people in committed relationships:
a. see their relationship as superior to the relationships of others.
9. Which of the following is NOT part of the definition of forgiveness:
Close Encounters: Communication In Relationships, Fourth Edition
Laura K. Guerrero, Peter A. Anderson, and Walid A. Afifi
Instructor Resource
a. acknowledging harmful conduct
10. According to research cited in the text, forgiveness is most likely when:
a. people have low self-esteem.
11. In Kelley and Waldron’s research the most common strategy for communicating
forgiveness was:
d. discussion
12. According to Waldron and Kelley’s research, _________________ is most likely
when a transgression is serious.
a. explicit forgiveness
13. One day at your job, you discover that one of your coworkers has told another
coworker about your romantic relationship with a colleague. When you find out
what happened and approach him about it, he says, “Everyone would have found
out eventually anyway. It’s not that bad.” Which of the following remedial
strategies has your coworker used?
a. refusal
d. often use neglect and negativity as strategies.
24. People communicate forgiveness in a variety of ways including:\
a. explicit forgiveness
25. Couples report several coping mechanisms that helped them
deal with intercultural relational stressors:
a. maintenance of cultural gender roles.
True / False
26. “Voice” means complaining excessively about relational problems.
27. Conditional forgiveness is the most common kind of forgiveness in dating
relationships.
28. Relationship stability is, to some extent, promoted when a relationship partner
derogates alternative partners.
29. According to the investment model, rewards, costs, the quality of alternatives,
satisfaction, investments, and commitment all influence whether or not a person
will work to save a troubled relationship.
30. People usually make a clean break after breaking up, especially if they were in a
long-term relationship and had a shared social network.
31. Gay and lesbian couples report higher levels of satisfaction, contact, and
emotional intimacy with their former partners than heterosexual couples.
32. The off-again part of romantic relationships tend to last around 1 to 2 months.
33. Facebook may generally inhibits relational reconciliation and repair.
34. Reconnection with “lost” friends is one of the top three reasons why people use
Facebook.
35. The investment model is an extension of Thibaut and Kelley’s interdependence
theory.
36. In both interdependence theory and the investment model, satisfaction is based on
two things, sex and love.
37. Extrinsic investments are resources or benefits that are developed over time as a
result of being in the relationship, such as material possessions.
Essay
