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05. Nonverbal Messages
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1. Nonverbal communication is similar across cultures.
a. True
b. False
POINTS: 1
DIFFICULTY: Moderate
DATE MODIFIED: 10/9/2017 2:38 PM
2. Direct eye contact is universally accepted as appropriate.
a. True
b. False
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Identify the different types of nonverbal communication.
QUESTION TYPE: True / False
DATE MODIFIED: 10/9/2017 2:38 PM
3. Indirect body orientation is when two people sit or stand side-by-side.
a. True
b. False
POINTS: 1
DIFFICULTY: Easy
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DATE MODIFIED: 10/9/2017 2:38 PM
4. Spontaneous touch is usually automatic and subconscious.
a. True
b. False
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Identify the different types of nonverbal communication.
QUESTION TYPE: True / False
DATE MODIFIED: 10/9/2017 2:38 PM
5. Physical appearance does not communicate any nonverbal messages.
a. True
b. False
POINTS: 1
DIFFICULTY: Moderate
REFERENCES: Identify the different types of nonverbal communication.
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05. Nonverbal Messages
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DATE MODIFIED: 10/9/2017 2:38 PM
6. As a conveyor of emotions, which of the following is true of nonverbal messages?
a. They are the primary conveyor of emotions.
b. They are secondary to verbal messages.
c. They are always consistent with verbal messages.
d. They convey less than 50 percent of our emotional messages.
POINTS: 1
DATE MODIFIED: 10/9/2017 2:38 PM
7. _____ is the technical name for what and how body motions communicate.
a. Kinesics
b. Vocalics
c. Proxemics
d. Chronemics
POINTS: 1
DIFFICULTY: Easy
DATE CREATED: 10/9/2017 2:38 PM
DATE MODIFIED: 10/9/2017 2:38 PM
8. _____ are unconscious nonverbal responses to physical needs.
a. Emoticons
b. Adaptors
c. Emblems
d. Illustrators
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05. Nonverbal Messages
Name:
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05. Nonverbal Messages
Name:
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05. Nonverbal Messages
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DATE CREATED: 10/9/2017 2:38 PM
DATE MODIFIED: 10/9/2017 2:38 PM
13. Leah is a well-known yoga trainer. During the initial sessions of training, she touches and aligns the physical posture
of her students. This is an example of _____.
a. task-related touch
b. ritualized touch
c. spontaneous touch
d. functional touch
DATE CREATED: 10/9/2017 2:38 PM
DATE MODIFIED: 10/9/2017 2:38 PM
14. In the context of haptics, touching behavior:
a. remains same across cultures.
b. varies with situations.
c. is preferred by all individuals.
d. is considered normal across all cultures.
KEYWORDS: Understand
DATE CREATED: 10/9/2017 2:38 PM
DATE MODIFIED: 10/9/2017 2:38 PM
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15. _____ includes the voiced parts of communication that go beyond the words themselves.
a. Gestures
b. Proxemics
c. Chronemics
d. Paralanguage
Nonverbal communication
KEYWORDS: Remember
DATE CREATED: 10/9/2017 2:38 PM
DATE MODIFIED: 10/9/2017 2:38 PM
16. Which of the following is a characteristic of paralanguage?
a. Touch
b. Pitch
c. Posture
d. Physical appearance
Nonverbal communication
KEYWORDS: Remember
DATE CREATED: 10/9/2017 2:38 PM
DATE MODIFIED: 10/9/2017 2:38 PM
17. During her job interview, when Sadie began to discuss her professional achievements, her voice raised. In the context
of paralanguage, this change in her voice is best described as a change in _____.
a. timbre
b. volume
c. rate
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d. pitch
POINTS: 1
DIFFICULTY: Challenging
Nonverbal communication
KEYWORDS: Apply
DATE CREATED: 10/9/2017 2:38 PM
DATE MODIFIED: 10/9/2017 2:38 PM
18. In the context of paralanguage, _____ is the loudness or softness of vocal tone.
a. pitch
b. volume
c. rate
POINTS: 1
Nonverbal communication
KEYWORDS: Remember
DATE CREATED: 10/9/2017 2:38 PM
DATE MODIFIED: 10/9/2017 2:38 PM
19. In the context of paralanguage, _____ is the variety, melody, or inflection in one’s voice.
a. pitch
b. volume
c. rate
POINTS: 1
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Effective nonverbal communication
KEYWORDS: Remember
DATE CREATED: 10/9/2017 2:38 PM
DATE MODIFIED: 10/9/2017 2:38 PM
20. Which of the following is true of vocalized pauses?
a. People with a good timbre use a lot of vocalized pauses.
b. Vocalized pauses help a listener in understanding a speech better.
c. The higher the vocalized pauses, higher the intonation.
d. Too many vocalized pauses can distract listeners.
POINTS: 1
DIFFICULTY: Moderate
Effective nonverbal communication
KEYWORDS: Understand
DATE CREATED: 10/9/2017 2:38 PM
DATE MODIFIED: 10/9/2017 2:38 PM
21. _____ refers to how space and distance communicate.
a. Kinemics
b. Vocalics
c. Proxemics
d. Chronemics
POINTS: 1
DIFFICULTY: Easy
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05. Nonverbal Messages
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24. Craig is a brawny fifth grader. In his school bus, he usually sits on the seat behind the driver. When any other kid
occupies that seat, he gets annoyed and bullies the kid to switch seats. In this case, Craig maintains _____.
a. social space
b. personal space
c. territorial space
d. acoustic space
POINTS: 1
DIFFICULTY: Challenging
KEYWORDS: Apply
DATE CREATED: 10/9/2017 2:38 PM
DATE MODIFIED: 10/9/2017 2:38 PM
25. _____ is how we interpret the use of time.
a. Kinemics
b. Vocalics
c. Proxemics
POINTS: 1
Visual communication
KEYWORDS: Remember
DATE CREATED: 10/9/2017 2:38 PM
DATE MODIFIED: 10/9/2017 2:38 PM
26. To improve the chances of successfully sending nonverbal messages, one should:
a. frequently check time so that they do not exceed the time limit.
b. minimize verbal communication as far as possible.
c. appear lively by fidgeting and pacing across a stage.
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POINTS: 1
DIFFICULTY: Moderate
DATE CREATED: 10/9/2017 2:38 PM
DATE MODIFIED: 10/9/2017 2:38 PM
27. Which of the following must be done in order to improve chances of successfully interpreting nonverbal messages?
a. One should interpret nonverbal messages equally regardless of the receiver’s culture.
b. One should keep in mind that nonverbal cues mean the same everywhere.
c. One should ignore the use of symbols in emails and text messages.
POINTS: 1
DIFFICULTY: Moderate
KEYWORDS: Understand
DATE CREATED: 10/9/2017 2:38 PM
DATE MODIFIED: 10/9/2017 2:38 PM
28. During a speech, Victor raises his eyebrows and asks his audience, “Did you understand what I said?” Victor is
engaging in _____.
a. context checking
b. kinesics
c. chronemics
d. perception checking
POINTS: 1
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05. Nonverbal Messages
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05. Nonverbal Messages
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Incorrect
are extraneous sounds or words that interrupt fluent speech.
a. Distracters
b. Pointers
c. Vocalized pauses
d. Verbal inlays
POINTS: 1
DIFFICULTY: Easy
Nonverbal communication
KEYWORDS: Remember
DATE CREATED: 10/9/2017 2:38 PM
DATE MODIFIED: 10/9/2017 2:38 PM
31. In the context of personal space, anything more than 12 feet is intimate distance
Incorrect
social distance
Incorrect
public distance
Correct
personal distance
Incorrect
.
a. intimate distance
b. social distance
c. public distance
d. personal distance
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Remember
DATE CREATED: 10/9/2017 2:38 PM
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32. Voice quality
Incorrect
Physical appearance
Correct
Mental appearance
Incorrect
Financial status
Incorrect
is how people look to others and is one of the first things others notice and judge.
a. Voice quality
b. Physical appearance
c. Mental appearance
d. Financial status
POINTS: 1
DIFFICULTY: Easy
KEYWORDS: Remember
DATE CREATED: 10/9/2017 2:38 PM
DATE MODIFIED: 10/9/2017 2:38 PM
33. Chronemics
Incorrect
Media richness
Correct
Mediated communication
Incorrect
Paralanguage
Incorrect
refers to how much and what kinds of information can be transmitted via a particular channel.
a. Chronemics
b. Media richness
c. Mediated communication
d. Paralanguage
POINTS: 1
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DIFFICULTY: Easy
KEYWORDS: Remember
DATE CREATED: 10/9/2017 2:38 PM
DATE MODIFIED: 10/9/2017 2:38 PM
34. Describe the characteristics of nonverbal communication.
ANSWER: Answers will vary. Nonverbal communication is inevitable. The phrase “We cannot NOT communicate”
(Watzlawick, Bavelas, & Jackson, 1967) captures the essence of this characteristic. If a person is in the presence of
POINTS: 1
DIFFICULTY: Moderate
DATE CREATED: 10/9/2017 2:38 PM
DATE MODIFIED: 10/9/2017 2:38 PM
35. Discuss the importance of maintaining a good physical appearance with relevance to American society. Explain how it
contributes to communication.
ANSWER: Answers will vary. Physical appearance is how people look to others and is one of the first things others
notice and judge. American society places so much emphasis on physical appearance that entire industries are devoted to
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DATE CREATED: 10/9/2017 2:38 PM
DATE MODIFIED: 10/9/2017 2:38 PM
36. Explain the important guidelines for interpreting nonverbal messages.
ANSWER: Answers will vary. Following are the guidelines for interpreting nonverbal messages:
• Remember that the same nonverbal message may mean different things to different people. Most nonverbal messages
have multiple meanings that vary from person to person, culture to culture, and even situation to situation. Just because a
POINTS: 1
DIFFICULTY: Moderate
Nonverbal Communication
KEYWORDS: Understand
DATE CREATED: 10/9/2017 2:38 PM
DATE MODIFIED: 10/9/2017 2:38 PM